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2015
Excellent 8.4
Based on 12590 reviews

Agoda Verified Reviews

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Excellent



based on 12590 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.7
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Staff Performance 8.5
  • Value for Money 8.3
  • Food/Dining 7.5

Sin C.
Malaysia
April 22, 2016
Excellent Customer Service
we have 3 adults and 1 young baby (7.5 months old), this is the best value of family room (2 double beds) around Mongkok that we can find. The location is quite a fair bit of walk to the night markets (approx 10 to 15 mins, not easy when you carried baby with you to walk) because the MTR is Mongkok East and not Mongkok. However, the staff was really helpful, our flight touched down at 5am+, and we reached hotel at 6am. Check in time was supposed to be at 3pm but due to we have young baby with us, the reception was very kind, they arranged the room for us to check in at 10am+, really appreciate the kind thought and gesture after a tiring and sleepless flight with baby. Housekeeping staff was kind to bring us a real baby cot (not playpen), clean our room very nicely throughout the 4 days stay despite the mess we created, they were fast in action, thumbs up!!!

SEN T.
Singapore
April 22, 2016
great and clean hotel
It was a good stay for our family of 4

fatma E.
Indonesia
April 22, 2016
3days at royal.plaza hotel
im travelling with 2 kids. and booked the family room... we enjoy.to stayed at royal . the room was big with 2 double bed and the bath room was clean. ..

Evelyn L.
Philippines
April 21, 2016
Helpful staff
The staff are very helpful and accomodating

Beh T.
Malaysia
April 20, 2016
rude staff
As 5 star hotel, hotel staff argue with taxi driver in front of customers.

Hee S.
Singapore
April 20, 2016
Value for money
Well located, value for money, will come back again.

Frankie R.
Philippines
April 20, 2016
Good abiance and very clean.
Some crew not speak in English.

WEI K.
Singapore
April 19, 2016
Great stay
Excellent location, 5 mins walking distance to mtr, night market and shopping mall just right beside.

Mary K.
Australia
April 19, 2016
Family with teenage kids
The location was perfect due to the shops just below the hotel. Food court and cinemas was also there

kevin M.
New Zealand
April 19, 2016
Great Hotel with Good Location
Excellent Hotel with a great location right next to Moko Mall which had plenty of shops. The only problem that we all had in our rooms was a bad damp odour which made it quite unpleasant. Would stay there again