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Royal Plaza Hotel

193 Prince Edward Road West, Kowloon, Mongkok, Hong Kong

Recent customer reviews

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Excellent

8.4

based on 12252 reviews

8614 reviews in English

Value for Money
8.2
Location
8.4
Staff Performance
8.4
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.5
All reviews (12252)
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Xiang W. Families with older children Singapore, April 28, 2014
Central location and clean rooms

Near to MTR, friendly staff, airport shuttle
9
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Kathleen T. Families with young children Singapore, April 28, 2014
overall thumb up

room is good
7.3
Nice stay
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Lim C. Groups Malaysia, April 27, 2014
Hotel is clean, comfort and near to Subway station

Clean, near public subway station and shopping areas
8
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Kriti G. Families with older children India, April 27, 2014
A good stay

comfortable rooms, easy access to the city and airport & good food options nearby
6.3
The stay was ok. The staff aren't very friendly. They wouldn't talk properly to you. We reached early and it was a busy day so they only allowed us to check in at 3pm. Until then we were just sitting around. They didn't even offer us any water. There were a lot of families just waiting there to check in their rooms. Service is very slow. To check in and check out you have to stand in long queues. Rooms are comfortable though. The fitness center is really good and well equipped. They have quite a few restaurants at the hotel and nearby that area. Location is Ok. They have a shuttle to the city but only at certain times and you have to book in advance. All in all a good stay.
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Gong X. Couples China, April 27, 2014
worth of the money.

friendly staff, close to mtr station, good view from my room
6.3
quite good and relax.
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Colin C. Couples United Kingdom, April 26, 2014
Absolutely superb!

Luxurious room. Very good night's sleep. Fantastic staff.
10
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Teddy K. Groups Indonesia, April 26, 2014
Amazing

Clean, Unfriendly Staff, Close to Shopping
5.3
All about the hotel is amazing BUT the staff was the only problems. They won't smile, they are not friendly at all. Check in time at 3pm and check out 12pm. We won't be able check in early even we were asking for that. Check in and Check out time took too long. When I was queuing for check out there are 2 foreigners were arguing with the staff and the staff could even answer them by raising her voice. Like I said good hotel BUT STAFFS here are TOTALLY Disgusting.
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Jack A. Couples Australia, April 26, 2014
Convenience, proximity, nice decor

Shopping Precinct, outstanding breakfast and Room Decor
9
Pleasant stay, club not to the standard of others in same category but decor compensates here...
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Guay G. Groups Singapore, April 26, 2014
Awesome experience

friendly staff, great location, comfortable and spacious rooms
8.7
Staff were very attentive and friendly, most of them can speak English and Chinese besides the Cantonese. Room condition is superb, clean and spacious, with comfortable beds and well-equipped amenities for the bathroom. Drinking water was always refilled, as well as other amenities. Safe and great location. Will definitely stay here next visit!
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Jie L. Groups Singapore, April 26, 2014
royal plaza near mtr with many dining choices

attentive staff, clean rooms,good location
9.7
Good.would return to stay again.
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