arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Excellent 8.4
Based on 12590 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 12590 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.7
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.3
  • Food/Dining 7.5

7.7 Jing Y.
Malaysia
June 28, 2014
First Class Hotel, So-So Service
Comfort Room, Centrally Located, Near Shopping Mall
Despite more than 10 sports channel, non showing World Cup, which is dissappointing. Check Out process very slow, not enough personnel (Started with 1 counter, then 2) to handle check out crowds during peak hours. 1100 - 1200. Else, all facilities are welldone. Including service qualities - (During Non-peak Hours)

9.3 Hendy H.
Indonesia
June 28, 2014
Excellent Hotel
the modern design room
excellent hotel in mongkok district and very modern decoration and comfort luxury hotel with affordable rate

10 Bernard J.
Australia
June 28, 2014
Great hotel, nicely refurbished, great pool.
Pool, room, service

8 Chi W.
Hong Kong
June 28, 2014
Very good hotel
Location, food and service

7.3 LING T.
Singapore
June 28, 2014
Splendid stay!
Location, next to Mtr n hotel is up to the standard!
Comfortably stay, clean, good service, central location, shopping mall n Mtr just besides the hotel.

6.3 Wen W.
Singapore
June 28, 2014
overall satisfied with the stay
clean, grand, expensive
checking in is slow as we encountered delay. did not get the room i booked and instead got a "free" upgrade to another room type. overall room is clean and spacious according to HK hotel standard. but the price is a bit expensive. about 10 mins walk to mong kok mrt line. many stores are not open as they are still under renovation.

8.7 Ong F.
Singapore
June 28, 2014
Clean and surprisingly spacious
Room, location and next to shopping centre
Good

6.7 Chek T.
Singapore
June 28, 2014
Value for money
Cleaning staff has done a good job. Convenient to visit other places. Shuttle bus service is appreciated
Above average. Does not like the disinfectant smell.

8 CHUN C.
Singapore
June 28, 2014
Feel Comfortable and relaxing.
Clean room , Spacious room and Central location.
Feel Comfortable and relaxing. Great friendly hotel staff.

8.7 Kenneth A.
Canada
June 27, 2014
Excellent service.
Quality, comfortable, and design
Very relaxing and comfortable. Great service particularly the fitness facility.