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Excellent 8.4
Based on 12743 reviews

Recent customer comments

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based on 12743 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.7
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.3
  • Food/Dining 7.5

Siew A.
June 20, 2014
Good Location, Spacious, Clean and Comfortable
Value for money, Location, Good Security
We booked 2 family rooms for 4 nites. Check-in and out was fast, it took just about 5 mins. Staffs were friendly and helpful. I like the location most. Just a few mins to the mall or food court and easy to take a walk to the MTR and also to the few night markets. Overall, the stay was good. We enjoyed it much.

Cheng L.
June 20, 2014
Good,but don't like the bathroom bcos no lock
Good spacious family suite with 2 queen size beds,good security,clean
The stay was good,but disliked the bathroom as there was a clear glass wall with rolling blind which can be lifted up from outside.And the bathroom door was the sliding type with no locks,my son kept running in and out, and lifting up the blind when someone is using it...hope this could be improved as this is a family suite not couple romance suite

Pei T.
June 20, 2014
Nice hotel but very busy
Location, spacious room, bath tub
Nice room and hotel, location wise it is near to 2 MTR stations (Mongkok east and Prince Edward), walking distance to Fa Yuen Street and a mall right next door, fantastic for business travellers. My room had a good view but smelt like smoke for the 3 days I was there - could be a airconditioning issue (room 1757)- avoid it. check in took forever, the queue was long, had to wait for 45 mins, and then they only allowed us to check in at 3pm (we were there at 130pm) They gave us a piece of paper saying to come back later, and guess what, we had to queue again for 30 mins again - quite disappointed by the check in and smoke in room but everything else was good.

Buck L.
June 20, 2014
Value for Money, Clean, Comfortable & Spacious Roo
Value for Money, Clean, Comfortable & Spacious Room. My toddler enjoy the stay that on the last day she feel a bit upset that we are leaving.

Chua C.
June 19, 2014
I like the hotel cause the security wise
The surrounding have a lot of restuarant and the shopping place is need by and also the transport

Pei C.
June 19, 2014
Good Location, Clean Room, but Slow Check-in
The hotel was located beside a shopping mall and near MTR(though not the main line), the rooms were clean. Allow to ask for more bottles of mineral water everyday.
The first impression was not great at all when we stepped into the hotel lobby. It was a small lobby crowded with people. The check in was very slow, probably because they have to enter the details of every single room guests into their system. We have a total of 13 people, so you can imagine how long it took for us to check in, including the queuing. We booked a total of 4 rooms, with 3 rooms ready at 3 pm and 1 room only ready at 6 pm, which I considered pretty late. Perhaps that's why so many people were hanging around at the lobby. Luckily, the room was neat, clean and very well maintained. LED lighting was good. This definitely helped after a long wait for the rooms. A slight drawback was that different type of rooms were offered different brands of mineral water and toiletries. Was that necessary?? The hotel was just beside a mall and near to some of the markets, so food and shopping were not a problem at all. Overall, experience was not too bad.

panagiotis P.
June 19, 2014
Great room, close to shopping & transport

Erjin Z.
June 19, 2014
excellent comfortable stay
proximity to local shopping and dining, excellent staff
Staff at the Royal Club Lounge were extremely attentive and welcoming. Room was big and well equipped though range of television/movies could be better. Hotel is very close to local attractions such as Tung Choi Street. However, although the hotel is located above a MTR station (Mongkok East), please be advised that this MTR line is not conveniently linked to main attractions.

Jennifer T.
June 19, 2014
Very Good Stay In A 5-Star Hotel!
Great Location, Great Amenities, Good Customer Service
It was a wonderful stay at Royal Plaza Hotel! The room was very clean and neat! I would definitely stay back at the same hotel when i travel to Hong Kong again, whether it's for leisure or work!

Gek T.
June 19, 2014
Relax and comfortable
Wi-fi access, easy access to MTR and comfortable room
Good and satisfy