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Royal Plaza Hotel

193 Prince Edward Road West, Kowloon, Mongkok, Hong Kong (Show on map)

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Area: Mongkok Number of Rooms: 699
Free Wi-Fi

Recent customer reviews

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8155 reviews

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Alden C. Couples Philippines, April 4, 2012
Great hotel with a helpful staffs.

Big rooms with nice bathroom and the smell of the hotel lobby fragrance is refreshing. Plus the shuttle service was good.
What i don't like about the hotel is that upon check in we were advise about the renovation that was going on and the front desk told us that the repair would only happen from 9am till 6pm. But that does not happen because around 8am noise was all around already. Over all this hotel was great for our vacation. Thumbs up for me.
Hotel Feature Tip: Use their shuttle service they have time departing from the hotel and time for pick up going to the hotel.
Gary R. Families with older children Australia, April 3, 2012
great hotel very good service , close to transport

Close to transport
Started off with a noisy room as they were renovating , asked if we could change rooms and they changed us to another room straight away.The staff were very pleasent and also helpful in directing us as to where we needed to go when we went out.The rooms were quite spacious as was the bathroom.
Sightseeing/Attractions Tip: The Subway is in the complex where the hotel is.
Helene L. Families with young children Sweden, April 2, 2012
Big hotel in a busy area. Customer oriented staff.

The pool and the room was nice, good breakfast selection.
the pool staff did not allow my 5 year old son to change in the ladies' changing room. only boys below one year was allowed...
Sightseeing/Attractions Tip: The family walk in Lamma island
Yeo K. Couples Singapore, April 2, 2012
Great Location but small rooms

near to shopping area
Nice hotel, but just too bad so coincident that it's doing renovation.
Shopping Tip: near to shopping area
Karen A. Families with older children United Kingdom, April 1, 2012
Hotel under renovation

Nice comfortable beds, good location
The hotel was under renovation which spoilt the visit. There was constant banging. there was no bar in the hotel just a resturant which was a buffet and constantly full and very noisey, there was no quiet area you could just sit and have a drink or snack, we used room service and the food was nice but small portions.The room was upgraded to a suite which was nice and spaceous with very nice and comfortable beds, and a sofa. i was dissapointed that even with free wifi access in the rooms you can only log on one computer, with a family of 4 and 4 computers it proved to be a little difficult, when everyone wants to do something different. The gym was good with nice facilities.
Grace W. Families with older children United States of America, April 1, 2012
Great location and good size room

Very close by subway and train station
we always like to stay in royal plaza when we travel to hk. the hotel locates in great location and it has big room size, very comfortable and the price is reasonable. but it is under renovation during the period of our stay, it is noisy and it is not convinence to walk out the hotel (they blocked the shortcut) many stores in the plaza closed down during the renovation too. i heard the renovation will continue for at least 10 more months. by the way, i received the email for your customer support team saying that i will receive a 10% discount on the amount i paid, but so far i did not get any refund to my credit card. please follow up this case and let me know when i will get my 10% discount. thank you.
Annie W. Solo travelers Malaysia, March 31, 2012
Good location

Have train station beside hotel lobby
is very convenience to take a bus to the shopping area mong kok . hotel also provide free shuttle to the shopping area .i had stay with my girls friend in this hotel one night , we all feel so convenience when bought many things from shopping area bck to schenzhen just a few step than reach to the train station .
Shopping Tip: Just a new minute to centre mong Kok shopping good location!
Karen A. Families with older children United Kingdom, March 30, 2012
ok hotel - under renovation and very noisy

we were swapped to a larger room which was nice
During check in we were advised about the renovation and we would not have water for 2 days - when i asked about compensation the staff was very rude. After 2 days of being woken up at 8am by banging we asked to move to a quieter room, as we were there on vacation. A lady moved us to a suite and was very helpful, the room was nice, but not the standard of some of the other 5 star hotels I have stayed in. location was next to a mall and close to the MTR, ladies market and some other markets were close by for shopping.
Muhammad J. Families with young children Singapore, March 29, 2012
Great service and the rooms are just right.

Service staffs are attentive and friendly
The hotel is link to the Mongkok East MTR Station which is a plus point as travelling in HK by taxi is expensive. If you travel by MTR you will safe $$ and get to experince HK daily lifes. As for the Hotel, my stay there was great but the hotel is currently going under renovation. There will be noises from 8am till 6pm..but the hotel have given me a pair of ear plugs in case the noise effects me. I dont mind the noise as I left my room from 9 am onwards to start my day. To conclude..the hotel was great..the rooms are big and the staff are super friendly and also very attentive...
Calle L. Business travelers Sweden, March 28, 2012
Ok hotel that does not live up to expectations.

Big rooms and good resturants.
checked in and went up to a huge room, must have been upgraded. a little run down and the hotel does not live up to its *****. now they seem to be renovating so lots of noice and works going on which is a bit frustrating. expensive but very good breakfast in the resturant. also lots of good resturant in the shopping mall connected to the hotel.
Shopping Tip: I went to Langham place for some shopping. Lots of alternative clothing and stores.

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Customer Reviews - Royal Plaza Hotel, Hong Kong