or

Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Royal Plaza Hotel

193 Prince Edward Road West, Kowloon, Mongkok, Hong Kong (Show on map)

Book now!

Royal Plaza Hotel Hong Kong - Plaza Deluxe Royal Plaza Hotel Hong Kong - Plaza Deluxe Family Royal Plaza Hotel Hong Kong - Plaza Grand Royal Plaza Hotel Hong Kong - Plaza Grand Plus Royal Plaza Hotel Hong Kong - Royal Club Deluxe Royal Plaza Hotel Hong Kong - Plaza Suite Royal Plaza Hotel Hong Kong - Plaza Suite Royal Plaza Hotel Hong Kong - Plaza Suite Royal Plaza Hotel Hong Kong - Bathroom Royal Plaza Hotel Hong Kong - Royal Club Deluxe Royal Plaza Hotel Hong Kong - Espresso Coffee Machine Royal Plaza Hotel Hong Kong - Club Lounge Royal Plaza Hotel Hong Kong - Exterior Royal Plaza Hotel Hong Kong - Lobby Royal Plaza Hotel Hong Kong - Guest Room Royal Plaza Hotel Hong Kong - Swimming Pool
Royal Plaza Hotel Hong Kong - Di King Heen Royal Plaza Hotel Hong Kong - Junior Ballroom Royal Plaza Hotel Hong Kong - Lion Rock Bar Royal Plaza Hotel Hong Kong - Lion Rock Bar Royal Plaza Hotel Hong Kong - Lion Rock Bar Royal Plaza Hotel Hong Kong - Royal Room Royal Plaza Hotel Hong Kong - Grand Ballroom Royal Plaza Hotel Hong Kong - La Scala
Area: Mongkok Number of Rooms: 699
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Fantastic

8.3

based on
8038 reviews

Value for Money
8.2
Location
8.4
Staff Performance
8.4
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.6
Food/Dining
7.5
All reviews (8038)
Sort by:
Lay N. Couples Singapore, March 8, 2012
Great location but no free internet

Clean room, great service & excellent location to Nathan st
7.7
Great service. Great location. Accessible to transport. But no free internet which is a common feature in most hotels. Checked on the business centre and again no free internet which is so basic for today's world. Conceirge service was excellent, They helped to answer all our questions. Housekeeping was great. Fresh towels everyday and room was made. But there is no welcome fruits or drinks..
Brian F. Couples Australia, March 8, 2012
Good hotel in a convienient location next to MRT

The staff were very good, Hotel is next to shopping centre with MRT (train).
9
We used the hotel as a base for our 5 day stay in Hong Kong. It is at the top end of main shopping trip of Nathan Road. We didn't have any negatives about the hotel and enjoyed our stay even though our when we arrived we were told that the double bed that we had booked was not available and they would up grade us to another room with twin beds.
Sightseeing/Attractions Tip: If visiting Hong Kong you should get an "Octopus Card" that can be used for travel on the Trains, Underground MRT trains, buses and ferries.
Gary H. Families with older children Singapore, March 7, 2012
Rude hotel with reluctant service and no smile

Housekeeping and Corcierge (Junior Staff, not the manager)
6
The hotel atmosphere is rude, no smile especially the front desk. The employ a group of human being forgetting that they can smile. Restaurants staff is equally rude too. They do not greet and smile. The walk without looking around and most of the time they knock on or step on your feet before they realise you existed. The food is horrible and expensive. The staff speaks like they are the CEO of Royal Plaza. However, if you order expensive food they will smile to you. Even if you give tippings they do not appreciate. They won't smile but they giggle around. The front desk staff speaks without looking at you most of the time, they will tell you their problem instead of solving your problem. eg "Our guest has not check out yet you will need to wait till 2.30pm or later" and then they will issue you a waiting slip. You need to join their 15 min queque each time you approach and ask about your room. Seems like the front desk has a lot of paper works to do. They usually have a whole stack of documents infront of them when they serve you. You will need to get ready to shout and yell at them to get your attention and serve you. Most of the time, they are arrogant, they wont greet you unless their manager is at the back of them. Shame on you Royal Plaza by labelling yourself 5 stars. However, the housekeeping is good and efficient. They do up the room prefectly clean and tidy. That is good thing of this hotel. Other then this, their concierge is friendly, I mean their junior staff not the manager. The managers, best you do not approach them, you get the experience to see horse faces and cold shoulder. Is best that you approach their junior staff, more helpful and friendly.
Shopping Tip: Best that you do not eat around the shopping center, especially Sushi One, expensive and staff is rude. The staff will direct you to sit they think you should sit. If you argue with them they show faces and do not answer you when they serve you. They will delay your food. Horrible.... The roadside food around the Hotel is good, the fruits is fresh and cheap. Shopping around the hotel is enjoyable, most of staff at the shops selling clothing is friendly and helpful. You'll feel the tenderness of Hong Kong if you visit shops and small restuarants outside the hotel.
Zsolt B. Solo travelers Hungary, March 7, 2012
nice and cheap 5* hotel

good location, nice room, good food
9
The hotel is a good deal, it was only around USD for me. Everythihg is a bit overcomplicated (even the safe:-)), but it is not really disturbing.
Low G. Families with older children Malaysia, March 7, 2012
Great Location, Good service

Comfortable room
9.3
great location, good security, very friendly hotel staff
Shopping Tip: Nearby flower street. Grand century shopping centre
Barry A. Couples Australia, March 7, 2012
Great hotel, amazing food, friendly staff.

Breakfast buffet and food, bus service to airport, spacious rooms, friendly staff.
9.7
We were updated from family to a suite and a fold out bed was given to us. It was very spacious and king size bed was great. Friendly staff and easy to get to and from airport.
Hotel Feature Tip: Breakfast buffet is amazing and very reasonably priced.
Yi H. Groups Singapore, March 7, 2012
Old hotel but big rooms

Hotel room is big, hotel is located beside a shopping mall & a train station
8
This hotel is a bit old but well-maintained with big room space. Hotel staffs were polite & provided good customer service. However, due to over-whelming response, we had to wait for almost 3 hours before we could get our rooms. One of the rooms given to us was filled with cigarette smell even though it's located on the non-smoking floor. This problem was solved after our room was cleaned on the next day. Wi-Fi is available in the hotel, however, it's chargeable as per usage. Good thing about this hotel's location is it's right beside a shopping mall (Grand Century Place), linking both Mong Kok East & Mong Kok (via sheltered overhead footbridge) stations. It's also within walking distance to Ladies Street for local food & shopping.
Seo C. Solo travelers Singapore, March 7, 2012
Good size room, but small bathroom

Good location as near mtr and shopping area
7
Check in and out process is quite slow. Bed is comfortable, but bathroom is really too small.
Keng L. Solo travelers Singapore, March 7, 2012
Spacious

good location with mtr
7.7
really big room you know it is quite hard to get big rooming hk as they generally very small. access to the shopping mall was just a stone away and the ladies street was just less than 10 mins walk. super location with lots of food along the street in the night. it allow you to have the best of the blue and red line for the mtr as you can walk straight after the bridges to the red line for easy access.
Restaurant Tip: Should try the dessert house just after the bridge call dessert house. Weekend special Haznut
Sim M. Business travelers Malaysia, March 6, 2012
Clean and comfortable hotel

Friendly services, delicious food
8.3
Nice and wonderful stay at the hotel! An enjoyable stay indeed!

Book now!

Sale ends soon!

Royal Plaza Hotel Hong Kong - Plaza GrandRoyal Plaza Hotel Hong Kong - Plaza DeluxeRoyal Plaza Hotel Hong Kong - Plaza Deluxe FamilyRoyal Plaza Hotel Hong Kong - Plaza GrandRoyal Plaza Hotel Hong Kong - Plaza Grand PlusRoyal Plaza Hotel Hong Kong - Royal Club DeluxeRoyal Plaza Hotel Hong Kong - Plaza SuiteRoyal Plaza Hotel Hong Kong - Plaza SuiteRoyal Plaza Hotel Hong Kong - Plaza SuiteRoyal Plaza Hotel Hong Kong - BathroomRoyal Plaza Hotel Hong Kong - Royal Club DeluxeRoyal Plaza Hotel Hong Kong - Espresso Coffee MachineRoyal Plaza Hotel Hong Kong - Club LoungeRoyal Plaza Hotel Hong Kong - ExteriorRoyal Plaza Hotel Hong Kong - LobbyRoyal Plaza Hotel Hong Kong - Guest RoomRoyal Plaza Hotel Hong Kong - Swimming PoolRoyal Plaza Hotel Hong Kong - Di King HeenRoyal Plaza Hotel Hong Kong - Junior BallroomRoyal Plaza Hotel Hong Kong - Lion Rock BarRoyal Plaza Hotel Hong Kong - Lion Rock BarRoyal Plaza Hotel Hong Kong - Lion Rock BarRoyal Plaza Hotel Hong Kong - Royal RoomRoyal Plaza Hotel Hong Kong - Grand BallroomRoyal Plaza Hotel Hong Kong - La Scala

Customer Reviews - Royal Plaza Hotel, Hong Kong

AS-AGWEB-3C04