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2015
Excellent 8.4
Based on 12750 reviews

Recent customer comments

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Excellent



based on 12750 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.6
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.3
  • Food/Dining 7.5

Jinky H.
Philippines
June 08, 2014
perfect
clean, accessible to shopping mall, great worker
perfect in everyway...shopping mall, mtr station, easy access of cab, flower market across the street.

Zhi C.
Singapore
June 08, 2014
Value for money and centrally located hotel
Value for money, good location, clean rooms
The hotel is centrally located about 15mins walk from Mongkok or prince Edward mtr. However, it may be quite a walk after a long day of sightseeing. The hotel is located right next to grand century shopping mall. It is under renovation and not many shops are opened when we went. We booked the deluxe family room and the room size is large compared to other HK hotels. Rooms are clean and beautiful since they renovated recently. Overall, great stay and we will go back another day.

Rosette P.
Philippines
June 08, 2014
it was perfect
room

Joey L.
Singapore
June 08, 2014
Comfortable, 2 queen size beds enough for 4 adults
Big beds and rooms, mtr at doorstep, shopping centre below, walking distance to prince Edward which is famous for sneakers, fish and ladies street. Friendly staff who spoke English well.
Wonderful, kids of ages 7 n 11 enjoyed the stay. We love the 2 queen size beds which were very comfortable. Hugh bathroom as well

TAN P.
Singapore
June 08, 2014
Comfortable , very good prompt housekeeping
Mtr is below hotel big new shopping mall is beside all easily accessible under shelter
Front desk is polite and helpful but I feel concierge service could have been better . We were not alerted than hotel provides free shuttle to tsim tsa tau I when we ask for a cab via concierge . This shuttle service has to be pre booked FYI . Nevertheless I will be accommodating here again shld I visit hk

Wen Z.
Singapore
June 08, 2014
Expensive, small room but good location
Good location, friendly staff and good service
Hotel room is relatively smaller, the bed is also smaller. Location is not too bad, just a station away from the main shopping area. Great service, fast in room dinning and house keeping staff, conversed well in English and Mandarin. Helpful staff.

Jo P.
Philippines
June 08, 2014
Superb and value for money at 1st class standard
Value for money. 1st class quaity. Good for family stay.
The hotel is right above Mong Kong East MRT. It is not in the main line but a couple of line transfer was fine with us. It would have been good if breakfast was all-inclusive. Internet speed was very good. The family enjoyed the comfortable beds after an enjoyeable day in Ocean Adventure Park. We highly recommend the hotel for family with young kids due to its amazing rate. Thank you Royal Plaza.

Chai T.
Malaysia
June 08, 2014
very friendly staff
clean
very good

JERRY K.
Malaysia
June 07, 2014
Clean, modern and comfortable
Clean, comfortable and great service

Yeo M.
Singapore
June 07, 2014
Good location, nice hotel but inefficient staff
Location, comfortable room, nice hotel
Stayed in this hotel many times because of location. However, the check,in was super slow this time. Also, the counter staff made mistakes by providing wrong number of days for the room access card and forgot to return passports after registration. Busy picking up phone calls while registering customers details and training a new staff simultaneously.