arrow-up-icon Get points on your miles program!
Back to hotel info

Excellent 8.4
Based on 12559 reviews

Recent customer comments

Filter by traveler type

based on 12559 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.7
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.3
  • Food/Dining 7.5

6.3 jacky P.
May 22, 2014
The location is good but decent room only
Location is near to train. Newly renovated and decent size
The check in is at 3pm despite my advance heads up too the hotel and two trunk calls to them. Service is poor. Beware, 3pm check in!

7.7 Raymond K.
May 21, 2014
This was a great hotel I'm stay in hong kong.
Good location. Attractive room . Easy access shoping mall

8 Huiyin L.
May 21, 2014
Value for money
good location, the food court at the mall next to the hotel serves delicious food, the hotel room is clean and big
The stay was a pleasant one, no negative surprises. Friendly staff and quick service. However, there is no standing shower and lack of robe hangers (2 is not enough for a family of 4 staying in the Deluxe Family room) and there is no hand towel ring.

9.3 Melvin K.
May 21, 2014
Great hotel ( value for money)
Good location, cleanliness, comfort

10 Merlyane D.
May 21, 2014
Nice hotel, big room n centrally located
Staff friendly, good location n big room
Very nice stay, will come back again. Near shopping mal and mtr station

9.7 Merlyane D.
May 21, 2014
Nice hotel, big room and very clean.
Room, location n staff
Really nice hotel to stay, will come back again. Two thumbs for this hotel

6.7 goh L.
May 21, 2014
Luxury but not so convenience for me
Clean, luxury & great.
High class hotel with nice design.Beside the shopping mall is easy.

9.7 Moi C.
May 21, 2014
Good Hotel
Comfy, Nice Hotel, Convenient
This is the best hotel I ever stay in Hong Kong. I would definitely come back for my future visit.

5 Kesini J.
May 21, 2014
Near MTR

7.3 Nathan O.
May 21, 2014
just wished the family room was bigger
prompt service, convenient location, easy access to public transport
We availed of the deluxe family room but found it a little small for a family of four; but I guess this is somewhat the norm in Hong Kong. The service is good... prompt and efficient. The hotel is also conveniently located as it is connected to a mall and the Mong Kok East station. Also, it’s quite pleasant to arrive in our room after a whole day of activity as it is all tidied up.