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2015
Excellent 8.4
Based on 12743 reviews

Recent customer comments

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Excellent



based on 12743 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.7
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.3
  • Food/Dining 7.5

Wai C.
Singapore
June 01, 2014
Huge room and good location
Nice

Haylie K.
South Korea
June 01, 2014
Didn't really like the location of Mongkok East
Big beds (family deluxe), friendly staff, 6 bottles of complimentary water
I got 6 bottles of complimentary water because I stayed at a family deluxe. Beds were big and the bathroom was clean and fairly big. Staff were very friendly but the lobby was always so crowded with so many people checking in and out. They have a shuttle that takes you to Canton Road but it doesn't come that often so you need to use a taxi or a subway to get around. I had to take a taxi a lot because I went to Hong Kong from Macao using a ferry and wanted to put my stuff at the hotel first. It's pretty far from all fun attractions so I would rather stay somewhere near Tsim Sha Tsui or the Hong Kong Island.

Nicole T.
Singapore
May 31, 2014
Enjoyable wonderful stay for my family
Service, staff, & the room

Garielond P.
Philippines
May 31, 2014
Good but the swimmin pool staff is a little rude .
Location
It was a good stay but nothing really special exept for its location. Mongkok east station is under it and a grad century mall is beside it...step out of the hotel and you are in the mall.

Teerayut N.
Thailand
May 31, 2014
Great hotel
Clean, near shopping area, good service

Ong J.
Singapore
May 31, 2014
Value for money. 5 star hotel
Spacious rooms. Attentive and helpful staff. Very nicely done up fitness centre.
Managed to get an early check in and the room were very spacious for hongkong standards. Dim sum was high quality but nothing creative though. Hotel was very clean. Very professional place. I would consider returning again.

Tan H.
Singapore
May 31, 2014
Great location, food and staff.
Shopping, dining and location.
I'd like the shopping center, food and friendly staff.

Chean L.
Malaysia
May 31, 2014
Great location
Close to MTR, High speed internet, big room
Excellent hotel that have a big enough room to accommodate 3 adults. It is centrally located, very easy access to great local restaurant & close to MRT

Chutima P.
Thailand
May 30, 2014
It is convenience near the mongkok station.
Staff can Speak English very well. The room is nice.

Yuon C.
United States
May 30, 2014
Very good value, centrally located and near mtr
Near mtr, good value for 3 or more adults in one room, convenient next to shopping mall, bigger room than in tsim sha Tsui.
Excellent all around and with all the convenience. They stored my luggage for a few days without charges.