arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Excellent 8.4
Based on 12733 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 12733 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.6
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.3
  • Food/Dining 7.5

Preechaya S.
Thailand
May 15, 2014
My deluxe family room was great, safe and clean.
Luxury lobby and swimming pool Fast elevator service Clean room

WAI C.
Singapore
May 15, 2014
Great place with easy accessibility and good food.
Newly renovated, free internet access and free room upgrade.
Very comfortable with good facilities in the room.

Tan L.
Singapore
May 15, 2014
Is a nice hotel. We stayed for 4 nights.
Cleaniness. Convenient located.
We are very happy staying there for 4 nights.would Stay there again when we visit hongkong. Its value for money.

Sharon L.
Singapore
May 15, 2014
Best hotel I have stay in all my Hong Kong trips
Cleanliness, good and prompt service and well equipped gym and swimming pool
My first stay with this hotel which was highly recommended by my friend. I love every bit of this hotel. 1. Luxury room stay with reasonable price tag 2. Close to Mongkok which it's a must to visit whenever I'm in Hong Kong 3. Sheltered link way to Mongkok MTR station 4. Link to a mega shopping mall with a cinema and foodcourt. No need to leave hotel for food and entertainment 5. Free shuttle service to & fro Tsim Sha Tsui area 6. Friendly, fast and good service staff Highly recommended for anyone especially for family with kids

Karen C.
Singapore
May 15, 2014
Great
clean, room service, location
The stay, location, cleanliness, room service, staff is great.. The only problem is the check in and check out timing. Very strict and not flexible. My 2yo child is very tired from the flight and we needed a room slightly before the 3pm check in and it was not allowed. we must wait till 3pm to collect the key. Check in/out queue is superb long and counter staff is slow. For a small enquiry on when will the room be available, we have to wait for 3-5min for the staff to check their "slow" system before answering us.

Selisa L.
Malaysia
May 15, 2014
Value for Money and Best Location ever
1. Great Location 2. Very attentive,polite and informative Staff 3. Comfortable beds and pillows with clean bathroom
I am truly happy to select this hotel for it's great location to everything. Short walking distance to good food and shopping especially at Fa Yuen Street. Easily accessible to everywhere with the MTR right below the hotel and cabs are readily available at the hotel.If you are not the adventurous type, just walk out the hotel is good enough as everything is there. Will definitely stay in this hotel in my next trip to Hong Kong.

Dy C.
Philippines
May 15, 2014
Happy satisfied easy access
Satisfied relax complete favilities wide variety of food perfect
Perfect will be back again good service good food complete faciliyies

Xin T.
Singapore
May 15, 2014
Good location / Great Room
Size of room / location / staffs
Booked the family suite, it was worth the money. Bathtub is included as well. Room is big in HK standard. I love the conceige service, the staffs are knowledgeable and always ready to help.

Angie Y.
Singapore
May 15, 2014
Great stay and I will definitely be back
Clean and comfortable, good location, friendly staff
I have stayed at the Royal Plaza Hotel on several occasions now. The rooms are comfortable and clean. The hotel rooms are of good size, even if there are four people staying together. Free and fast wi-fi is another plus! I will definitely be back again.

May W.
Singapore
May 15, 2014
good location
good location, great food around