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Royal Plaza Hotel

193 Prince Edward Road West, Kowloon, Mongkok, Hong Kong (Show on map)

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Area: Mongkok Number of Rooms: 699
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
8643 reviews

Value for Money
8.2
Location
8.4
Staff Performance
8.4
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.6
Food/Dining
7.5
All reviews (8643)
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Joan J. Couples Indonesia, January 6, 2012
spacious room

we were surprised that the room we stayed is quite spacious (considering it's hk). the location is great, next door with grand century place and mong kok east mtr station.
6.7
taking mtr from mong kok east station require mtr hopping. if you don't mind walking, you can reach prince edward station (+/- 20min walk). u can also reach mong kok area by walking. there's a good yummy waffle stall just in front of gala place. must try!
Patrick T. Families with older children Singapore, January 6, 2012
Wonderful service and helpful concierge named Bob

Convenient location and large room (a rarity in HK)
10
Was pleasantly surprised when we were upgraded to a deluxe room. Concierge, Bob was extremely helpful. Will definitely recommend this hotel to friends and will stay again when back to HK.
Nartono T. Families with older children Indonesia, January 5, 2012
Good location but small rooms

accessible to shopping arcades
4
the receptionist were a bit rushed to the point of being impolite in servicing us...the doorman didn't do their job in opening doors for us...the hotel transportation guy was a bit rude to in explaining the way to point of interests...the room cleaning lady were very polite.
Faisal Q. Families with young children Pakistan, January 5, 2012
High Cost - poor Service

Breakfast was very good and had a lot of variaty
5.3
The hotel was huge and had spacious rooms, however the staff was found to be very discourteous and in summary it is not a customer friendly hotel, for example there was no free internet service even in the lobby which most of the good hotels do have. I think that the aim of the hotel management is to earn more and more money without caring if the customer is comfortable or not, another example is that all the power plugs in the room were three pin and they were charging for the adaptar, I haven't experienced this any where in the world.
Lin K. Families with young children Netherlands, January 5, 2012
great hotel good value

new, big rooms
8.3
nice new hotel in shopping mall. 3min to Mtr station, very convenient, also provides free shuttle busses to element and tst. Only bad thing is if you stay at lower floors (8th floor for example) the MTR train noise will occur every 5min.
Tsen K. Couples Malaysia, January 5, 2012
convinance angd good location

shopping
8.3
hotel is good . but no good not giving late check out.hope next time can be late check out at 2pm. tq
Jan D. Couples Netherlands, January 5, 2012
affordable 5 star hotel attached to a mall

Spaciour room
7
The room was great with all the amenities you'd expect from a 5 star hotel. The staff was professional, friendly and very helpful. The Lobby is somewhat crowded and cold/windy in winter with a lounge at the back that does not provide the usually comfort to relax as too many people pass along the hallways. The atmosphere of the 2nd floor restaurant is somewhat like a fast food cafeteria. The fitness center is good with a swimming pool, sauna and steambath. For the price they offered me I would stay here again.
Kelvin T. Families with older children Singapore, January 5, 2012
spacious room and great location

central location
6.3
this is the 2nd time we stayed at this hotel. the room is spacious and is at a central locatio where mtr is accessible.
Wisaksono S. Families with older children Indonesia, January 5, 2012
Nice hotel, great location

Shuttle service to TST
10
The location is very conviniece just near the shopping mall and MTR station
Steven Y. Families with young children Malaysia, January 4, 2012
Great Hotel in shopping center

Great big spacious room, hotel in a shopping center. Great location.
7.3
great hotel, first time stay and will definitley be back again. hotel join to a shopping center and a cinema, nearby we have the ladies market and street full of shop. mtr is located in the shopping mall as well. other then that, hotel staff were friendly, room were twice bigger than those in tst, great when you travelling with children. internet need to be free.

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Customer Reviews - Royal Plaza Hotel, Hong Kong

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