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Royal Plaza Hotel

193 Prince Edward Road West, Kowloon, Mongkok, Hong Kong (Show on map)

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Area: Mongkok Number of Rooms: 699
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
8185 reviews

Value for Money
8.2
Location
8.4
Staff Performance
8.4
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.6
Food/Dining
7.5
All reviews (8185)
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Nicholas T. Couples Singapore, May 21, 2014
Comfortable, clean and great location.

Nicely renovated. Central. Clean.
7.7
Comfortable, clean and great location. Nicely renovated. Central. Will return to stay.
Melinda B. Business travelers United States of America, May 21, 2014
Eye opening to the World around us!

Central location of transportation system in Hong Kong, Shopping mall and food court easily accessible from Hotel without ever stepping outside, Clean modern updates in this Hotel
8
Cooling system in room I could never get set to a comfortable setting making sleeping at night difficult. Accessibility to transportation was amazing and easy to follow. Money paid out for room was quite high, would like to see breakfast included in all hotel rooms booked since rate is so high.
Mei P. Families with young children Singapore, May 21, 2014
comfortable and cosy environment.

, They were very accommodating to my request of helping me freeze my expressed breast milk during my stay. , Friendly staff especially at the VIP lounge , Fast and hassle free check out
9.3
Comfortable. However, it's a pity that level 19 is not accessible via the passenger lift. We have to climb 2 flight of short stairs fm Level 18 to Level 19. It's is kind of inconvenient especially when we travel with young children & use strollers.
Ferdinand L. Families with older children Philippines, May 21, 2014
good place to stay, very clean, comfortable beds

location, beds, food
7.7
very good, the only problem is the channel selections for TV viewing, guest have to pay in order to watch relatively old movies, those should be free already.
Kokyew W. Families with young children Malaysia, May 21, 2014
super good

good location
10
Kokyew W. Families with young children Malaysia, May 21, 2014
totally good

great location
10
Wan T. Couples Singapore, May 20, 2014
Pleasant but can be improved

Room was clean and nice. Centrally located and within walking distance to Mongkok east and Mongkok mtr. Also a number of small local eateries in the vicinity.
7
The stay was generally pleasant. Room was comfortable and clean and reasonably sized by HK's standards. The checking in experience was less pleasant and could be improved. We waited more than 15mins to check in while the gentleman queueing in front of us waited for 45 mins. The hotel assigned one person to handle the check in while there were 4 to handle checkout. There was a group of 12 checking in and hence the long wait. Although we aren't sure why the hotel needs 45 mins to do check in for a group of 12, it can do better in terms of assigning resources. Especially if particular groups of customers are difficult to handle, there should be reassignment of staff to tend to the rest of the customers. Otherwise, the overall experience at the hotel was good.
Merlyane D. Groups Indonesia, May 20, 2014
Nice hotel, big room and very clean.

Room, location n staff
9.7
Really nice hotel to stay, will come back again. Two thumbs for this hotel
Joey S. Families with older children Singapore, May 19, 2014
Comfortable

Grand Beautiful Comfortable
9.3
Hotel room is clean and very spacious. Staffs are friendly.
Wong T. Families with older children Singapore, May 19, 2014
Very convenient with shopping n cheap food.

Clean, smell good n large rooms.
9

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Customer Reviews - Royal Plaza Hotel, Hong Kong

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