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2015
Excellent 8.4
Based on 12839 reviews

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Excellent



based on 12839 reviews
  • Cleanliness 8.9
  • Facilities 8.6
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for money 8.3
  • Food/Dining 7.5
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Yan P. from Brunei Darussalam
Business travelers
Stayed 5 nights in April 2016
good location.
good location
Reviewed April 22, 2016

Sin C. from Malaysia
Families with young children
Stayed 4 nights in March 2016
Excellent Customer Service
we have 3 adults and 1 young baby (7.5 months old), this is the best value of family room (2 double beds) around Mongkok that we can find. The location is quite a fair bit of walk to the night markets (approx 10 to 15 mins, not easy when you carried baby with you to walk) because the MTR is Mongkok East and not Mongkok. However, the staff was really helpful, our flight touched down at 5am+, and we reached hotel at 6am. Check in time was supposed to be at 3pm but due to we have young baby with us, the reception was very kind, they arranged the room for us to check in at 10am+, really appreciate the kind thought and gesture after a tiring and sleepless flight with baby. Housekeeping staff was kind to bring us a real baby cot (not playpen), clean our room very nicely throughout the 4 days stay despite the mess we created, they were fast in action, thumbs up!!!
Reviewed April 22, 2016

SEN T. from Singapore
Families with older children
Stayed 3 nights in April 2016
great and clean hotel
It was a good stay for our family of 4
Reviewed April 22, 2016

fatma E. from Indonesia
Families with young children
Stayed 3 nights in March 2016
3days at royal.plaza hotel
im travelling with 2 kids. and booked the family room... we enjoy.to stayed at royal . the room was big with 2 double bed and the bath room was clean. ..
Reviewed April 22, 2016

Evelyn L. from Philippines
Groups
Stayed one night in April 2016
Helpful staff
The staff are very helpful and accomodating
Reviewed April 21, 2016

Beh T. from Malaysia
Families with young children
Stayed 3 nights in April 2016
rude staff
As 5 star hotel, hotel staff argue with taxi driver in front of customers.
Reviewed April 20, 2016

Hee S. from Singapore
Families with older children
Stayed 4 nights in April 2016
Value for money
Well located, value for money, will come back again.
Reviewed April 20, 2016

Frankie R. from Philippines
Families with young children
Stayed 3 nights in April 2016
Good abiance and very clean.
Some crew not speak in English.
Reviewed April 20, 2016

WEI K. from Singapore
Groups
Stayed 3 nights in April 2016
Great stay
Excellent location, 5 mins walking distance to mtr, night market and shopping mall just right beside.
Reviewed April 19, 2016

Mary K. from Australia
Families with older children
Stayed 2 nights in April 2016
Family with teenage kids
The location was perfect due to the shops just below the hotel. Food court and cinemas was also there
Reviewed April 19, 2016