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2015
Excellent 8.4
Based on 12559 reviews

Recent customer comments

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Excellent



based on 12559 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.7
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Staff Performance 8.5
  • Value for Money 8.3
  • Food/Dining 7.5

10 Xinci S.
Malaysia
March 06, 2016
Huge and clean room, awesome location
I stay in deluxe family room with my family, we have 2adults and 3young kids which 4,3,1 year old. We enjoy our stay very well. Friendly staff, good services, walking distance to Mongkok most famous street, and it's at MOKO SHOPPING CENTER! Love it! We really enjoy it!

8 Yeet C.
Malaysia
March 05, 2016
Is a good stay for the first try.
Comfy bed clean hotel nice location

9 Jia-Yi C.
Singapore
March 05, 2016
2 Night Stay in Hong Kong
Considerate and polite Staff, Near MTR Station, Well maintained bedroom facilities
Had no problems with the hotel, room is clean and well maintained. All the staff are friendly and approachable, can converse in English. There is a stall selling delicious egg tarts at level 1 entrance, in the MTR station direction. There is room for improvement for the breakfast buffet though.

7.7 HUNG T.
Taiwan
March 05, 2016
Location good
good Location, hotel , shopping
Good

8 LAI F.
Hong Kong
March 05, 2016
Good
Good

10 Chanelle Z.
Singapore
March 04, 2016
Very fast and good service
Their service was really fast. Called house keeping to cut open the lock as my friend accidentally locked her luggage key in her luggage. They arrived in 5 mins with a technician. Room and hotel was clean, spacious considered the hotels are really small in HK. Area near night market and a local wet market nearby. MTR within walking distance & a free shuttle bus provided to tsim sha chui. Convenient from airport to hotel if taking express train as they provide free shuttle bus to hotel as well. Good experience with hotel stay.

6.8 J.C.H. R.
China
March 04, 2016
Unlucky with room having bad smells
Got two times room with very bad smell. Management did everything to solve and in the end they found room with neutral smell. So good service but costed us more than an hour and both of us were very tired and were hit by food poisson from our China journey, so we needed to rest/sleep. So all bad luck for all of us

9.2 Mary S.
Philippines
March 04, 2016
Value for money facilitoes
Value for money cleanliness wifi

6 Uthit C.
Thailand
March 03, 2016
Need to be improved
big room, cleanliness and facilities
I was staying on the 9th floor there was smell of cigarette during my stay. The noise was rather loud from next door. The hotel was under staffs at peak hours. The lounge was big but there was a few sofa for waiting and relax before we go up to the room. As we came back late the door to the shopping mall is closed. I suggest you should have a staff at the door to let the guest in until say 01.00 of the new day.

10 KA N.
Hong Kong
March 03, 2016
awesome service ever!
free upgrade to suite perfect vacation ever