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2015
Excellent 8.4
Based on 12585 reviews

Recent customer comments

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Excellent



based on 12585 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.7
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Staff Performance 8.5
  • Value for Money 8.3
  • Food/Dining 7.5

7.6 Ling L.
Malaysia
February 10, 2016
Nice place to stay
Big room for family in the city of hk

8.3 Sasatra C.
Thailand
February 09, 2016
Good Location
Location
Good Location

10 Vimalindh T.
Thailand
February 09, 2016
Wonderful stay. Great cheese tart at lobby. Clean.
Convenience. Clean. Comfort.
Great stay. Will comeback to this hotel again. Must try cheese tart from their hot ovens.

6.8 Io L.
Macau
February 09, 2016
I
It's ok

9.3 Jennifer C.
Philippines
February 08, 2016
Location and comfort
Location and service
The concierge helped me buy roast goose to bring on the plane, even calling the store and writing down instructions. The airport express shuttle service stopped at the hotel and was free. they even helped put our bags on the bus. Very good service. Mongkok station was a 10-15min walk. You can see the street market after 12nn from the footbridge and shop til you drop

6.7 MUHAMMAD T.
Bangladesh
February 06, 2016
Could be better
Clean and Good staff

9.3 ka C.
Malaysia
February 06, 2016
excellent hotel
cleanliness, comfort, and service
it is an excellent hotel, clean n comfort, the attached restaurant Dim Sum restaurant at the third floor, the food is ok but the waiting time is long, so not really recommend. Overall, i am very happy with the hotel n will come back again

8 khemjira R.
Thailand
February 06, 2016
pleasant
clean, good staff,comfortable
Pleasant

8.8 SOO C.
Singapore
February 04, 2016
Good location and excellent hotel
The hotel is situation next to a big mall and MTR station. There are also many other street shoppings and eateries around the area. Hotel room is big and very well maintained. Staff are well trained and polite. Security is also good. A very good experience. Highly recommended!

10 Dawn B.
United Kingdom
February 04, 2016
Excellent!
Lounge, food, location
2nd visit to this hotel but upgraded to the Royal Club which was perfect. The lounge area you could have breakfast and tea and coffee through out the day from 6.30 wine and lovely snacks for 2 hours. Also location perfect and attached to a mall and MTR which took you all over the city in minutes. Also the hotel has a lovely bar area which looks over the city. We had a perfect experience at this hotel and will only be using this hotel on our return.