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2015
Excellent 8.4
Based on 12740 reviews

Recent customer comments

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Excellent



based on 12740 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.6
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.3
  • Food/Dining 7.5

J.C.H. R.
China
March 04, 2016
Unlucky with room having bad smells
Got two times room with very bad smell. Management did everything to solve and in the end they found room with neutral smell. So good service but costed us more than an hour and both of us were very tired and were hit by food poisson from our China journey, so we needed to rest/sleep. So all bad luck for all of us

Mary S.
Philippines
March 04, 2016
Value for money facilitoes
Value for money cleanliness wifi

Uthit C.
Thailand
March 03, 2016
Need to be improved
big room, cleanliness and facilities
I was staying on the 9th floor there was smell of cigarette during my stay. The noise was rather loud from next door. The hotel was under staffs at peak hours. The lounge was big but there was a few sofa for waiting and relax before we go up to the room. As we came back late the door to the shopping mall is closed. I suggest you should have a staff at the door to let the guest in until say 01.00 of the new day.

KA N.
Hong Kong
March 03, 2016
awesome service ever!
free upgrade to suite perfect vacation ever

Andrea F.
Italy
March 03, 2016
Job
Good hotel Quite expensive

Wai M.
Malaysia
March 03, 2016
Value for money
Spacious room, good service staff

Leyuan K.
Singapore
March 03, 2016
Huge hotel room extremely comfortable
Size, comfort and service
My stay was great as described in my title however the location was not of my liking.

Ho C.
Singapore
March 03, 2016
Convenient location at Mongkok East Stn and shopping centres
Convenient location at Mongkok East stn allow us to get to Shenzhen by direct train to LuoHu or LokMaChau. Next to shopping centre and short walk to FaYeun Street, etc for food and shopping at road side stalls. Staff very helpful and courteous. Nice gym, suana, lap pool, etc and rooms were very clean.

Fredreck G.
Indonesia
March 03, 2016
big room, upside mrt station
big room, good location upside mrt station and clean

Fredreck G.
Indonesia
March 03, 2016
big room, upside mrt station
big room, good location upside mrt station and clean