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2015
Excellent 8.4
Based on 12850 reviews

Recent customer comments

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Excellent



based on 12852 reviews
  • Cleanliness 8.9
  • Facilities 8.6
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for money 8.3
  • Food/Dining 7.5

Siew L.
Malaysia
March 14, 2016
Big Room
Good stay, room is big. Room service good, and actually nothing much can be compliant about. The hotel linked to a mall, where there are pleatly of good restaurants to choose from.

Xin G.
Singapore
March 14, 2016
Not too bad
With small kid this is actually not a bad choice

WENDY T.
Malaysia
March 14, 2016
Ms
Good service, clean and comfortable

kit T.
Malaysia
March 13, 2016
price, staff, shopping mall next to it
Stayed 2 nights in here, even though the MTR is just nxt to the hotel, but the MTR station location is just not convenience, have to transfer to many line to many places. A decent shopping mall is just linked to the hotel & MTR, whenever there is raining out there we still able to hang around inside the mall. Just there is a very strong smell once get into our room.. Smell of moist.. Shower pressure is low.. Other than that everything was just fine.

EE L.
Malaysia
March 13, 2016
Value for money hotel in good location
Good location as it is connected to a big shopping mall where the Mongkok East MTR is situated. You can get almost everything you need at the mall plus there are some nice restaurants there too. The room is not too small and has free wifi. Value for money.

sufilia S.
Indonesia
March 13, 2016
good hotel
room,location,staff performance

ABDUL H.
Singapore
March 13, 2016
Satisfaction guaranteed
The room, the location, the service
Very satisfied with the hotel location and room which are very clean and spacious.The service rendered to hotel guest are great where there is free shuttle bus provided to other MTR stations and to Kowloon airport express train station. There will be a security checking at the lift lobby in the evening to verify hotel guests. The best part is there is a big shopping centre when you exit the hotel and train station which is very convenient. Will definitely come back here when visiting Hong kong.

Ng C.
Malaysia
March 13, 2016
Good location
Good location, big room, clean & comfortable

chor G.
Singapore
March 13, 2016
well trained and courteous staff
check in was fast.well managed hotel.best service to bell boy,cleaner and concierge .no waiting time for coach to other places so be punctua.rooms are spacious and well kept.look new

James L.
Canada
March 12, 2016
Stayed 5 days with wife and 2 children
Beautiful, great view, easy access to trains.
Was disappointed to find the swimming pool closed for the entire 5 days of our stay. This was a big selling point in us booking this hotel. Also was disappointed that a 5 star hotel does not have room service. Other than these 2 things it was a beautiful hotel. For these 2 reasons my family will choose another hotel on our next trip to Hong Kong.