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2015
Excellent 8.4
Based on 12862 reviews

Recent customer comments

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Excellent



based on 12856 reviews
  • Cleanliness 8.9
  • Facilities 8.6
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for money 8.3
  • Food/Dining 7.5
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Dyan L. from Philippines
Groups
Stayed 3 nights in January 2016
Good location
Right beside MOKO mall and near the MTR TST-East Stop - couldn't really ask for more re: location.
Reviewed March 11, 2016

SOK T. from Malaysia
Couples
Stayed 2 nights in March 2016
Great stay in Royal Plaza Hotel
location, space, food
The room is clean, the location of hotel is great with nice food surrounded reachable in walking distance, the tart selling at the entrance is delicious especially the cheese tart. Everything is great for the stay in Royal Plaza Hote.
Reviewed March 11, 2016

Tan H. from Singapore
Couples
Stayed one night in March 2016
Short stay
Staff are friendly and helpful. Room is clean and comfortable. Environment is clean too..
We only stayed a night at the hotel. Will visit again to try your restaurants and facilities.
Reviewed March 11, 2016

henny H. from Indonesia
Families with older children
Stayed 2 nights in March 2016
great hotel
Great hotel..for family stay..
Reviewed March 11, 2016

kit T. from Malaysia
Families with older children
Stayed 2 nights in March 2016
Cheaper price
Price, staff, shopping mall nxt to it
Stayed 2 nights in here, even though the MTR is just nxt to the hotel, but the MTR station location is just not convenience, have to transfer to many line to many places. A decent shopping mall is just linked to the hotel & MTR, whenever there is raining out there we still able to hang around inside the mall. Just there is a very strong smell once get into our room.. Smell of moist.. Shower pressure is low.. Other than that everything was just fine.
Reviewed March 10, 2016

Gerald W. from United States
Solo travelers
Stayed one night in March 2016
Not bad but not fantastic either
overall nice, the pool and Jacuzzi were closed, which was very disappointing the bed was not every comfortable and my room was right over the train--which was noisy on occasion in the room
Reviewed March 10, 2016

Elaine Y. from Malaysia
Groups
Stayed 3 nights in March 2016
Good Location
Food, Train Station and Shutter Bus to Airport Express Train
Good
Reviewed March 10, 2016

jusak K. from Indonesia
Families with young children
Stayed 3 nights in March 2016
great hotel in hongkong
great hotel, good location, spacious
Reviewed March 10, 2016

Rosalind T. from Singapore
Families with young children
Stayed one night in March 2016
Recommended for Familes
Nice hotel with great location. Other than staff at the reception, the rest were not very friendly and unapproachable. I remembered asking a staff park at the lift area for direction and was told that he only know this is the hotel and next door is a mall the rest, he doesn't know. (I gave him a round of applauses)
Reviewed March 09, 2016

opas A. from Thailand
Families with young children
Stayed 3 nights in March 2016
Convenience
Convenience, Cleanliness, Safety
Good for room but staff performance too slow.
Reviewed March 09, 2016