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2015
Excellent 8.4
Based on 12750 reviews

Recent customer comments

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Excellent



based on 12750 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.6
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.3
  • Food/Dining 7.5

satoshi I.
Japan
July 07, 2016
good location
none

Mark S.
United States
July 07, 2016
Great location
This hotel is connected to a mall that is connected to the Mong Kok East train. It is connected to an above ground walkway system that keeps you in the shade if you want to walk to the Mong Kok train or the street markets of Fa Yuen. Excellent location. The gym was nice and the pool too.

Chia H.
Singapore
July 06, 2016
Royal plaza hotel
Fantastic hotel. Convenient location and very comfortable stay. Keep it up and we will be back!

Stella S.
Singapore
July 06, 2016
Service not as good as before
The check-in is slow as only 2 counters open even though there was queue formed up. There is no special queue for customers who had done check in earlier & just to collect keys. The concierge staff were not attentive enough as I had to struggle with 2 luggages when doing the check out early in the morning until one staff mending the door came to help, while the others talking as a group at the concierge counter. Maybe they never expect there is customer checking out early.

Chienpang H.
United States
July 06, 2016
Experience
Too many rules for swimming can't even play ball. After 30 mins we didn't even want stay anymore can't do anything fun I the pool No free phone call to home country Not offering free hot spot Best location ever if you want to do local shopping. Service is excellent If they can relax in the rules of the swimming pool let people have fun and offer free phone with free hot spot this will be the perfect hotel for me

Andrew A.
Indonesia
July 06, 2016
Good location near MTR five star Hotel
Very nice staf and clean room. Very BIG Family Room.

Joyce N.
Singapore
July 06, 2016
Good location
Location is good and rooms are clean.

Angeline A.
Singapore
July 05, 2016
5D4N stay
Just came back from our HK trip and stayed in this hotel which exceeded our expectations. Hotel and rooms are very clean and new. Room is considered very big too. Despite having to change at mtr when gg to central or Disneyland, it's still considered relatively fast as only abt 40mins traveling time. Shopping and food are easily accessible within short walking distance. Highly-recommended to all! Thank you!

HOI W.
Portugal
July 05, 2016
Very well,
next time again!

Ratno Z.
Indonesia
July 05, 2016
good
goog