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2015
Excellent 8.4
Based on 12585 reviews

Recent customer comments

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Excellent



based on 12585 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.7
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 8.3
  • Food/Dining 7.5

9.2 Joshua O.
Singapore
June 17, 2016
Great rooms next to shopping mall
Very well appointed room that is clean and quiet, yet just a stroll across to the nearest shopping mall next door.

8.4 Sio N.
Singapore
June 17, 2016
Location is conveniently located to MTR and Family Deluxe room is super spacious
The hotel staffs are polite and they have also offer a free upgrade for one of our standard room to Family Deluxe room for the 3rd night too.

6.8 Tania L.
Singapore
June 17, 2016
Feedback
Good location. Good service. Appreciated the free upgrade to premier room. However, the standard on the branded toiletries has dropped compared to my stay 2 years ago.

10 Chu H.
Singapore
June 17, 2016
Overall is very good.
May be can brovide cell phone for local call & data use, return during check out . We have this service during other hotel stay. More hotel provide this service now. This may gain more guest. Stay in this hotel.. Other hotel'phone can call limited country for free also.

8.4 Peijun C.
Singapore
June 16, 2016
Suitable for families with young children
One of the few hotels with two queen size beds for their family deluxe rooms. Room size is spacious by HK standards and there's a tub with retractable blind where parents can observe from the beds while the kids have their bath in the tub. The hotel is linked to the Mong Kok station by a sheltered bridge and walking distance is acceptable. Overall a pleasant stay.

8.8 Yeo D.
Singapore
June 15, 2016
overall the service is good
will recommend to friends

8.4 Li J.
Singapore
June 15, 2016
Excellent location, but the room was slightly disappointing
The hotel is extremely near Mong Kok East Station with a big mall nearby. We have been staying at this hotel each time we visit Hong Kong due to its excellent location. We were slightly disappointed this time due to the leaking sink in the toilet. There is a soap dispenser at the shower area (which according to the staff, work as shampoo as well). We thought a 5-star hotel should be providing shampoo, conditioner and shower gel of higher quality. As three of us are sharing the room, there are not enough towels provided on some of the days.

10 Sean T.
Singapore
June 15, 2016
located at Mongkok East and by foot bridge easy access to Mongkok .
Hotel is clean and staff are friendly. Good location and good secruity.

8.4 Aries L.
Macau
June 15, 2016
The room size is big
Location is good and convenient

8.4 BUDIYANTO B.
Indonesia
June 15, 2016
Good Hotel, Value for Money
The hotel is located right above MTR station, and surrounded with many market and great food!