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Royal Plaza Hotel

193 Prince Edward Road West, Kowloon, Mongkok, Hong Kong (Show on map)

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Area: Mongkok Number of Rooms: 699
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
7908 reviews

Value for Money
8.2
Location
8.4
Staff Performance
8.4
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.6
Food/Dining
7.5
All reviews (7908)
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Susanne P. Families with older children Australia, January 17, 2014
Affordable luxury

Great location, comfortable beds and near lots of shopping and transport
9.3
We loved our stay here, comfortable beds, voles to everything , loved the coffee machine too ,will come again
Shawn L. Solo travelers Singapore, January 17, 2014
Convenient and Clean Hotel

Clean, convenient and good design
8
Had a very pleasant stay in this hotel, staffs are fluent in both English and Mandarin and very grand looking. The design of the hotel is very nice as it's just being upgraded awhile ago. Very convenient to the 2 MTR stations that's around the hotel and there's a shopping mall just right beside this hotel (which is linked). Only complains are the rooms are a little pricey and check in and out time is kinda slow.
Yingying Z. Families with older children China, January 17, 2014
well located

good fitness center,shuttle bus to airport express and central,friendly staff
8.7
Vivienne A. Couples Australia, January 16, 2014
Relaxing and comfortable

Locality, cleanliness and comfortable bed
8
Good. Check in and check out was efficient. Staff spoke relatively good English to be able to understand directions etc.
Chengyong T. Couples Singapore, January 15, 2014
Like the spacious room

Near mtr
8
Gd service. Nice room. Large toilet. Clean room. Near mtr. Walking distance to shopping area. In a busy mongkok area.
Astria L. Families with young children Singapore, January 15, 2014
One of the worst!

Location, Next to MRT, Cleanliness
7
It was one of my worst stays ever! Check-in was extremely slow! Imagine having to queue up for an hour plus to check-in and the rooms were not ready, and queuing up for another half an hour just to collect the keys when they are ready. Seriously, the hotel has got to do something about it. And of course, we got into a heated argument with a couple from a nearby country not known for their manners after they cut our queue. (There were about 6 queues, and they cut into ours when it was our turn cause they said they had arrived and queued up for a bloody long time. What logic is that? And the hotel staff were incapable of settling the issue properly) That aside, the room was big and clean and bonus was that it was next to Mongkok East Station. Shopping at the mall connected to the hotel itself was actually bleh. There were much better shops at Mongkok itself and at the nearby Fa Yuen Street. And oh yes, how could I forget about the checking out? Guess what. Checking out took another hour too cause there was no counter for check-outs and so we had to queue together with those who were checking in. Awesome. In short, I would not stay here again regardless of the price.
Angeline N. Groups Singapore, January 14, 2014
the stay was great

spacious, cleanliness, adequate facilities
7
the stay in the hotel was great. however, the location was not fantastic and the entrance of the hotel is weird. the hotel location is not very near to the convenience stores. thus,we have to buy our food and drinks around mongkok area before we get back to the hotel. the hotel staff that do the check in was very slow. we waited for very long to do a check in. the hotel management is not flexible for customers to extend an hour or two later without charges during weekdays. and there is strictly no early check in even there are rooms available and thus the lobby is crowded with people and doesnt look like at 5 star hotel.
Siew C. Families with young children Malaysia, January 14, 2014
Enjoyable. Staff are helpful

Location, clean room, large room
8.7
Emily L. Families with young children Malaysia, January 14, 2014
Newly renovated hotel in superb location

Spacious room, clean and strategic location
8.7
It was a great and pleasure stay in this hotel. The location is superb and it's connected to Century Plaza Shopping Mall. It's like a brand new hotel.
Caterina G. Families with older children Australia, January 14, 2014
Comfortable and pleasant

Size of room, hotel restaurant, airport shuttle
9
Very comfortable, excellent buffet breakfast, close to station although hotel was a little far from Kowloon Central district. Taxis are very accessible and cheap

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Customer Reviews - Royal Plaza Hotel, Hong Kong

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