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Royal Plaza Hotel

193 Prince Edward Road West, Kowloon, Mongkok, Hong Kong (Show on map)

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Area: Mongkok Number of Rooms: 699
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

from 10850 reviews

Value for Money
8.2
Location
8.4
Staff Performance
8.4
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.5
All reviews (10850)
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Li T. Families with older children Singapore, August 26, 2015
Great stat

Rooms, location
8
Comfortable place but check in & check out queue was very long... Be prepared to wait for about 45 minutes to 1 hour.
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Wee L. Families with older children Malaysia, August 24, 2015
Mdm

Room cleanlinese, Food good, location to connect shopping
7.3
Room charges is higher than others travel agent. If rate as 5 stars, Need to improve brand of shampoo and shower. Lobby staffs were not so friendly Room key issued was late
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Hailey T. Families with young children Singapore, August 24, 2015
Great stay

Location is good, hotel is new and clean
9.3
The hotel is linked to a shopping mall which has a food court and several restaurants. At the other end of the shopping mall is the busy streets of Mongkok. We were also able to walk to Prince MTR where a famous dim sum place is located. The room and toilet are big and spacious. Ample space for 2 adults and 1 young child. Room is new and clean. Nothing i dislike except the long queue for check in on the first day.
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Karen W. Families with young children Canada, August 23, 2015
hotel

location, service, room comfort
9
Excellent
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Wing K. Families with young children Hong Kong, August 23, 2015
very nice

location, spacious room, nice staff
10
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Kevin L. Couples United States of America, August 22, 2015
Decent hotel in the heart of Mongkok

Location, conveneince, comfort
6.7
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Victor S. Families with young children Indonesia, August 22, 2015
Good location

Location, cleanliness, comfort
10
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Han Y. Families with older children Singapore, August 22, 2015
Has room for improvement

1. Newly renovated 2. Clean 3. Large rooms
7.7
This is my 3rd time staying. Hotel and shopping mall linked to it have since completed its renovations. Gives a new bright refreshing feel. Check-in was very slow. Reception couldnt handle the crowd. Also had to wait to check-out. Hotel was also very inflexible with late check-out: They immediately mentioned how much I needed to pay per hour for late check-out. Thought its very rude and not service oriented. Most hotels would at least try to allow it based on occupancy on check-out date. Concierge was also not service oriented: We no longer had the room key to access the lobby washrooms after checking out, so we asked the concierge to help let us in but we were told to use the washrooms upstairs in the mall. Does it mean that straight after checking-out that we are no longer hotel guests and should be treated this way? We had to insist for them to let us in. These aside, room was big with 2 queen sized beds for the family/quad room. Bathroom was also big with standing shower and bathtub. Clean. Housekeeping did a good job and were very friendly and polite. Hotel should consider changing the stirrers provided as they melt/bend when placed in hot drinks for like 3 seconds.
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Stephen C. Couples Canada, August 21, 2015
Better than expected

Brunch, bathroom, front desk personnel
8.3
Beyond expectations and too short
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Denese D. Couples Australia, August 21, 2015
Hong Kong

Friendly staff, Location, Comfortable room
8.7
We had quick check in and out . Handy location as next door to Moko shopping centre and MTR station inside. Close to ladies market and streets selling beautiful flowers and plants . Rail link is quick to get around town . Hotel staff were always friendly and polite. We ordered room service one night and I thought that it was a bit expensive . Had the buffet at La Scala and it was nice . Breakfast was so so . Lovely pool area also. Enjoyed our stay, .room had everything except bath robes
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Customer Reviews - Royal Plaza Hotel, Hong Kong

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