arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.4
Based on 6324 reviews

Agoda Verified Reviews

Filter by traveler type

based on 6330 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.9
  • Location 9.1
  • Room Comfort/Standard 8.5
  • Staff Performance 8.4
  • Value for Money 7.9
  • Food/Dining 7.8

Kim A.
June 26, 2016
Good ambience, location & facilities
This is a repeat visit which didn't disappoint me. The hotel staffs made me feel so welcoming and they are very helpful too. The location is fantastic with plenty of cabs and easily accessible to MRT and the shopping areas. The room was well-maintained, clean and nice with great facilities such as Nespresso machine etc. Although the room view is not that nice, but the in-room lighting are adequate and comfortable in-room temperature. Free minibar, wifi and in-room magazine are enriching the staying experience. Besides, special promotion on the buffet breakfast made us discovered the best dishes of the hotel. The overall experience is fantastic and I will definitely revisit the hotel again in the near future!

Melissa A.
June 26, 2016
Great location, nespresso in the room
The hotel is ideally located right next to DFS, and few mins walk to Isetann, which has Food republic, grocery, Bakery in basement. So if you booked room with no breakfast, it's not a problem. Starbucks is also a few steps away. It is also near Orchard MRT. The room has ideal size and comes with nespresso, which is a bonus for cofffee drinkers. Overall, good value for money.

June 26, 2016
Nice location
Very easy to find food, cab

yudianto G.
June 25, 2016
You can see my star it shows you all
It's a nice place to stay.

Cecile G.
June 24, 2016
Good but needs improvement
We arrived with a group of friends and. the Indian gentleman who brought down our luggage from the van refused to separate our luggages despite our requests to do so several times. We didn't get our rooms right away and had to go out first, despite my request on reservation for early check-in. We didn't get them at the same time and we only had 1 baggage tag. The lady at the counter was not very courteous . I initially requested for twin beds but she said they were not yet available. She was able to give our friend who requested for a king bed so I said it was ok for me to be given a room with a king bed instead. She answered with , " What do you really want , twin beds or a king bed?. I said it didn't matter, whichever was available since we were only 2. The swimming pool looked dirty and unappealing. I think your pool needs retiling. What we enjoyed was the very good location of the hotel, the free mini bar and the excellent food at Carousel. We also stayed at the Hotel Sofitel So and Marna Bay Sands and the sraff were more courteous and helpful.We often stay in 5 star hotels even in our country and have never encountered discourteous staff.

Agus W.
June 24, 2016
The variation of food vary poor, like 3star Htl
Food like 3 star hotel

Rini W.
June 24, 2016
Good location
Friendly staff, keep going

June 23, 2016
Fabulous hotel and staff

iffat A.
Brunei Darussalam
June 22, 2016
The environment is very clean

Adam T.
June 22, 2016
Fantastic location and staff, small rooms and terrible pillows
Not the biggest rooms for the price. Although fantastic location and very helpful staff Pillows extremely uncomfortable and sore back after 2 nights of sleep, perhaps the large king beds need new mattresses.