|
Yuet S.
Families with older children
Hong Kong,
February 7, 2014
|
good
the staffs were good , nice and patient
8
far above the average, the service was nice. the staffs were really nice , they were so patient to answer your questions. the location is excellent. near the shopper mall and the MTR station. its takes about 10 mins to go to the hotel from the station
|
|
Diem N.
Families with older children
Vietnam,
February 6, 2014
|
Wonderful stay during lunar new year
Location, service and activities
8.3
I always pick this hotel because of the location next to Orchard MRT and near by many shopping malls such as Isetan, Tangs, and ION Ochard. My stay during was pretty satisfactory except for 1 day the housekeeper seem to forgot to make up our room. The hotel staff at door and front deck are all nice and friendly as usual. The premier room that we stayed was at very good standard. During lunar new year time, the hotel held some interesting activities such as the hotel manager dressed as the God of Wealth to hand out mandarins oranges to guest.
|
|
Yen C.
Families with older children
Malaysia,
February 6, 2014
|
Fantastic and world class service hotel
Service , location and room
9.3
The stay in this hotel was utterly satisfying .. The hotel service is first class.. Although I came in early to drop my luggage n check in first but before 12 they've already SMS me to let me know my room was ready.. Furthermore they upgraded us to the premier room which was utterly lovely.. The free mini bar n wifi was additional thumbs up.. Could bring drinks from Mini bar out whilst shopping to quench our thirst.. The wifi was fast too...
Even when we check out, once we step out the left the hotel staff hurriedly assist us with our luggage..
The room was sufficient for family of 3 and clean
The whole experience was worth the money!
|
|
Tony Y.
Families with older children
Australia,
February 1, 2014
|
Great value for short stays
Friendly staff, Fast service and Great location
8
Had a pleasant stay. Staff was very efficient and accommodating to my family needs. The free mini bar was a bonus albeit it was only a few cans rather than a full fridge. Internet was free which was an important factor in choosing this hotel.
|
|
Janet D.
Families with older children
Philippines,
January 27, 2014
|
Affordable luxury hotel
good location, really high speed internet, clean comfortable rooms
9.3
We enjoyed staying in Royal Plaza. It is very near major shopping centers and public transport. We had free drinks from the mini bar. The service was great!
|
|
Soon C.
Families with older children
Brunei Darussalam,
January 24, 2014
|
Comfortable bed and good location.
Good location, friendly staff, nice breakfast
10
Convenient and good location for shopping, easy to get nice food around the shopping area.
|
|
Nor E.
Families with older children
Brunei Darussalam,
January 20, 2014
|
it feels like a second home.
clean very good and caring staff. excellent food
10
|
|
Grace G.
Families with older children
Indonesia,
January 18, 2014
|
great experience
free wifi, comfortable rooms, friendly staff
7.7
The hotel is currently doing some renovations, so the facade may not be that appealing. But the renovation doesn't make the stay unpleasant, you barely notice it at all. The room that I stayed in was really nice, clean and comfortable. Free wifi and minibar was provided, including free nespresso. Very centrally located, just next to Tangs, Isetan Scotts and across from Wheelock and Ions. So shopping and food is very easy to find. The buffet restaurant was really good too, but quite crowded especially on the weekends. Overall, it was a pleasant stay.
|
|
Sheng X.
Families with older children
Hong Kong,
January 8, 2014
|
Hotel with a coffee brewer in each room.
There is a coffee brewer (electrical) which makes making coffee as easy as pressing a button. The location is good, centrally located and shopping is convenient. Price is medum and is OK.
6.7
First, the pillow is too hard but fortunately I got my private pillow. The facade is under renovation, making the stop and pick up area too small. It will take a lot of time to get a taxi if a tourist coach arrives. The staff are OK but the concerige is too busy just attending to tourist coach and neglect the other customer trying to catch a taxi.
|
|
Cllarence C.
Families with older children
Singapore,
December 28, 2013
|
Great Stay
Attentive Staff, Good internet & Great Gym
8
Enjoyed our stay with the hotel.
Breakfast was nice, use of Club F&B was a great bonus.
The room had fast internet and very spacious for our use.
The bathroom is also great with branded amenities ( shampoo & bath foam ).
The use of mini-bar is FOC while is another plus point.
I love the gym while the pool is not bad too.
The staff were great especially when using the F&B on the Club Floor.
Just had one issue with the queue system ( or the lack of it )at the reception.
There does not exist a queue system and when there is a heavy crowd build-up, anyone can
just go forward to deal with the counter and the first person ( who are more polite ) will continue to be left standing and waiting !
|