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Excellent 8.4
Based on 6514 reviews

Recent customer comments

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Excellent



based on 6514 reviews
  • Cleanliness 8.5
  • Facilities 7.9
  • Location 9.2
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 7.9
  • Food/Dining 7.8
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christine K. from Indonesia
Solo travelers
Stayed one night in August 2016
good
clean and good location
Reviewed August 28, 2016

Peter B. from United Kingdom
Solo travelers
Stayed one night in August 2016
Could do better
Location is great but disappointed that breakfast not included for the price. Bathroom looked tired, toilet leaked & no hot water in the shower at 7.30 in the morning.
Reviewed August 27, 2016

Edmund A. from Malaysia
Business travelers
Stayed 2 nights in August 2016
good stay
good location. clean room, free parking
Reviewed August 27, 2016

Sara T. from Malaysia
Families with young children
Stayed one night in August 2016
Good location
Great stay
Reviewed August 25, 2016

Stella J. from Indonesia
Families with young children
Stayed one night in August 2016
Nice hotel
Nice hotel
Reviewed August 25, 2016

Amadea Y. from Indonesia
Families with older children
Stayed 2 nights in August 2016
-
-
Reviewed August 25, 2016

Jormasnizar J. from Brunei Darussalam
Couples
Stayed one night in August 2016
First time staying
The hotel offers free mini bar with soft drinks and kit kat. The location is quite convenient (next to DFS and bus stop in front of hotel entrance). The hotel serves halal food which is very much convenient for muslim travellers. The room was good for couple (since we got king bed). Not sure for those coming with family, perhaps there are connecting room. We have dinner at Carousel and it was superb. It offers wide variety of cuisines including seafood platters, Japanese, Indian (to name a few). But its really worth it. The room service was done late during our stay. We left room early in the morning and return by lunch time, the room service was not done even until we changed to other room booked separately for business. There was no notification from the staffs that our other room was ready. A staff bells our room and asked for luggage for transfer. Overall, it was a nice experience to stay and dine at this hotel.
Reviewed August 25, 2016

Hartini Y. from Singapore
Families with young children
Stayed one night in August 2016
Royal Premiere Room
Totally worth for money..spacious hote room and friendly hotel staff.
Reviewed August 24, 2016

WAI C. from Singapore
Couples
Stayed 3 nights in August 2016
Convenient Location. Old Settings.
Hotel is located at the centre point of the tourist district, Orchard Road. Mass Rapid Transit Railway (MRT) is at door step. So, it is very convenient to move around. However, the room setting is old. We stayed at the third floor, window facing the back-lane which is dim and dirty.
Reviewed August 24, 2016

Yong K. from Malaysia
Business travelers
Stayed 2 nights in August 2016
Good location hotel
Overprice and overrated for sure . small old room .
Reviewed August 23, 2016


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