arrow-up-icon Get points on your miles program!
Very good 7.2
Based on 754 reviews

Up to 30% off with Agoda Insider Deals!

About Royal Safari Garden Resort & Convention

Description

When visiting Puncak, you'll feel right at home at Royal Safari Garden Resort & Convention, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. A well-kempt environment and its proximity to Pasar Cisarua, Warung Kaleng, Curug Cilember give to this hotel a special charm.

Royal Safari Garden Resort & Convention offers impeccable service and all the essential amenities to invigorate travelers. Free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, luggage storage are just a few of the facilities that set Royal Safari Garden Resort & Convention apart from other hotels in the city.

Experience high quality room facilities during your stay here. Some rooms include complimentary tea, towels, complimentary instant coffee, television LCD/plasma screen, mirror, provided to help guests recharge after a long day. The hotel offers an excellent variety of recreational facilities, including fitness center, outdoor pool, fishing, children's playground, kids club. Royal Safari Garden Resort & Convention is a smart choice for travelers to Puncak, offering a relaxed and hassle-free stay every time.
Show more Show less

Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • bicycle rental

Fitness & recreation

  • fitness center
  • games room

Swimming & soaking

  • outdoor pool

Water sports

  • fishing

Land sports

  • tennis courts
  • table tennis
  • horse riding
  • garden

For kids

  • children's playground
  • kids club
  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge
  • smoking allowed

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • shops

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site

Languages Spoken

  • English
  • Arabic
  • Indonesian
Show more Show less

Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Check-In From: 02:30 PM
Check-Out Until: 12:00 PM
Distance from City Center: 77.00 Km
Distance to Airport: 120.00 Km
Internet Usage Fee: 0 USD
Number of Bars: 1
Number of Restaurants: 2
Number of Rooms : 463
Reception Open Until: 12:00 PM
Time to Airport (Minutes): 120
Year Hotel Built: 1979
Year Hotel Last Renovated: 2013
Show more Show less

Agoda Verified Reviews

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 7.2
  • Facilities 7.7
  • Location 8.2
  • Room Comfort/Standard 7.3
  • Staff Performance 7.1
  • Value for Money 6.8
  • Food/Dining 6.3

8.4 Marsyvia E.
Indonesia
June 23, 2016
Nice hotel, nice view
Nice hotel, nice view

7.6 Indriyani J.
Indonesia
June 20, 2016
Quick getaway from Jakarta
We stayed at a 3 bedrooms bungalow called Banteng. The building is kinda newer than other cottages at the back of the hotel. Although there are some noise from a pray house nearby and since it's fasting month, they use loudspeaker to wake guests up for early breakfast around 3 am, twice..! The food from the restaurant was surprisingly quite nice and more than decent. Bought a fried cow skin from the restaurant but it's not very crunchy, maybe it was old stock. Some tiny and harmless flying bugs flocked around lamp in the living room, called the housekeeper and they cleaned it right away. Decent & comfy coffee shop inside the area of the hotel, Mugs&co. Overall, quite an enjoyable experience.

4.8 Johan S.
Belgium
June 15, 2016
zoo resort, lots of good activities for kids, good location for shopping
Good: - Activities are relatively good for children and people who like adventure - Rooms are good having everything you need - First time I see black swan, it's pretty impressive - Good location to shop and eat Not Good: - Food is average, hygienic of the utensils and dish are very poor handling - Animals in glass cage are not appropriate especially the Leopard, he looks so poor - No flexibility on the check-out time, - Front staff should have more service-minded training ***Tennis court has run-down and that's cheating because 1 of the reason I choose this hotel is because of tennis court but I can't play... Agoda should be more careful with this kind of mistake

5.2 Johan S.
Belgium
June 15, 2016
zoo resort, lots of good activities for kids, good location for shopping
Good: - Activities are relatively good for children and people who like adventure - Rooms are good having everything you need - First time I see black swan, it's pretty impressive - Good location to shop and eat Not Good: - Food is average, hygienic of the utensils and dish are very poor handling - Animals in glass cage are not appropriate especially the Leopard, he looks so poor - No flexibility on the check-out time, - Front staff should have more service-minded training ***Tennis court has run-down and that's cheating because 1 of the reason I choose this hotel is because of tennis court but I can't play... Agoda should be more careful with this kind of mistake

9.6 Rika F.
Indonesia
June 13, 2016
All In
We stay here at the banteng bungalow, it's a full pakage for young children under 10th years. So many things to explore and done while staying here. We get great discount for Taman Safari Indonesia. My niece got an accident while swiming and need some stitch in her chin, great teamwork for the hotel clinic and nearest hospital. Great services and very comforting staff. definiteky coming back....

6.8 Eric S.
Indonesia
June 08, 2016
Nice hotel but poor service from the reciption
I'm not the one who stayed at the hotel.. My client was.. She requested king bed but the fact deluxe new giraffe type only have twin beds.. If the staff can give good explanation actually it'll be settled.. But the staff with so easy say "just refund your money from the one help you booked" It already the day how come you refund your money! The room maybe twin beds but actually each bed is quite big from a standard single bed.. if the staff can give good explanation it will be settled from the start..But from the other things the new room has good design, n this hotel also very comfy..

8 I A.
Indonesia
June 06, 2016
Recommended for family holiday
There are so many activities we can do in this place. Its locatation is nearby Taman Safari and you will get special price for entering Taman Safari by staying on this hotel. Recommended for families with young children because there are many outdoor activities provided by hotel.

4.4 SALAH A.
Saudi Arabia
June 04, 2016
سيث
No Internet in the room

7.6 Cassandra A.
Indonesia
June 02, 2016
Overall good
Overall good.

10 Rahma F.
Indonesia
May 30, 2016
Great stay
Recommended hotel for family


;