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Very good 7.2
Based on 825 reviews

Recent customer comments

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Very good

based on 825 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 7.5
  • Location 8.1
  • Room Comfort/Standard 7.3
  • Service 7.1
  • Value for Money 6.8
  • Food/Dining 6.3

Fenny P.
July 17, 2016
The room dirty n old. The restroom awful.
Wont comeback again

Yulfahmi F.
July 15, 2016
All facility is ok
All facility .garden .and breakfaste are good

Christine J.
July 13, 2016
Nice place for family
This is a great place for family gathering. The kids are really happy. Good playground, nice environment and clean. That's the most important thing when you bring the kids. And you can find it at RSG hotel. Restaurant food is just average, not too special. Staff are friendly but management need to consider to add more staff for peak season. Long waited food and candle.. Overall, this hotel design for family.

Jacob A.
July 13, 2016
Super very disappointing, Highly NOT Recommended
the receptionist gave me the KOMODO type of room, which is very awful!!! This is the furthest room of the resort.... the design is old and this is a BUDGET ROOM! There is a connection door to other people's room, wtf? 00.20 listen to crying kids from few rooms away, 05.00 listen to my neighbour alarm clock which does not stop until 05.30, WTF? i went to have dinner and have to wait for more than 30 mins for them to serve me fried noodle and fried rice (the food even is not warm thou)...while there's not many people having dinner there. Agoda should show more information regarding the room that we pay, is this the budget room or what? When i buy this room, it shows the same facility with another room, i noticed that other type of room such as LEOPARD is better than KOMODO. I'm thinking about upgrading the room, but guess what? i check in at night, so tired and still have to drive to the lobby? no thanks, no more royal safari next time! Really not recommended!!!

Nancy O.
July 12, 2016
Fasilitas for children good
Good facility for kids... many attraction for kids..

nina F.
July 11, 2016
Good place for family
Good for food, playground, event, etc

Delia S.
July 10, 2016
Not worth for the price, such as gloomy room & fixtures
Disappointed with the room, looks gloomy with its 10-to-15+ furnitures. Please display the correct room pics, so nobody surprised! Refurbished prior selling the room please! I pay double to upgrade the room just to keep my kid holiday mood. I used to stay at this hotel but in the bungalow... this was the first time booking the superior room... won't do the second time.

Wynanda W.
July 09, 2016
good facilities, bad service
Good facilities specially for children, good location, but bad service

July 09, 2016
Good worth visiting place

juvelia N.
July 05, 2016
small issue
While we booked 2 rooms via agoda, the receptionist confirmed only one. We're lucky to come early so we can check first. By the time we checked-in in the afternoon the hotel already confirmed the two rooms. Other than that is fine, but if the receptionist could inform wifi pwd upon guests arrival, that would be great