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Royal Twins Hotel

223, Moo 10, Pattaya 2nd Road, Nong Prue, Central Pattaya, Pattaya, Thailand 20260 (Show on map)

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Area: Central Pattaya Number of Rooms: 348

Recent customer reviews

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Good

7.3

based on
583 reviews

Value for Money
7.4
Location
8.3
Staff Performance
7.1
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.2
Food/Dining
6.5
All reviews (583)
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Haojie W. Couples Malaysia, March 22, 2015
The water for use is dirty, rude staff & hard bed

The good thing is that it is opposite Royal Garden Mall
3.3
The stay was bad. 1: At check in - I encountered staff whom were unfriendly and didn't bother to attend to me (despite in queen) until I ask for them. 2: The tap water is yellowish (brownish) and for that reason - I don't feel clean or even safe at the hotel. 3: The basin was blocked and they refused to fix it for me (reason justified: they don't go into the room when I am not around) 4: The bed was very hard and they used the double layer blankets (clean on top and bottom.. But unwashed in the middle). It was a hard sleep and I checked out as early as I could.
Rami K. Solo travelers Finland, March 8, 2015
Big room

Big bed location friendly staff
10
Really felt good and room service was really good
Jamie W. Solo travelers United Kingdom, February 14, 2015
Great Location To See Pattaya

Great Location, Quiet with great staff.
9.3
A very pleasant hotel that is perfectly located to the sights of Pattaya. There is excellent customer service, the rooms are a good size and always comfortable and clean. The swimming pool area is superb and good to chill around. Certainly use this hotel again.
Michael B. Couples Germany, January 25, 2015
terrible
3
never again. unfriendly staff ( except one older receptionist...i guess old school educated ). terrible breakfast...coffee...worse than 15 yrs ago a coffee in middle of china.....never ever again
Vahid Y. Groups United Kingdom, December 26, 2014
Not a 3 star!! Staff are rude! breakfast aweful!

Specious Rooms, cleanness and location
3.3
unpleasant Would not stay again
Stephen L. Couples United Kingdom, November 4, 2014
Value for money

Spacious rooms breakfast value for money
8.3
A relaxing convenient value for money place to stay
Robert W. Solo travelers United States of America, October 30, 2014
My 4th time staying at the Royal Twin

The Hotel Staff
9.3
outstanding
Christopher H. Couples United Kingdom, October 4, 2014
grand hotel

pool,balcony,clean
7.3
impressive area when you check in.all whicker type furniture, lots of wood surroundings.its an older hotel, but would have been posh in its day.i had the deluxe room with sea view.very big room.clean.balcony was large and overlooked royal garden shopping centre.could see air baloon on top which would take off every now and again with tourists..nice view of sea also.i like a safe in the room, but this hotel has security boxes behind reception, which is ok, but i prefer an in room safe.another negative is the fact that they charge for the wifi.these days, most hotels have free wifi.nice pool area.would stay again
Fuad B. Families with young children Bangladesh, September 29, 2014
Nice Hotel but staff performance is very low

Location, Comfort & Facilities
6.3
It was a very nice staff but the staff behavior is very negative
Edward K. Families with older children New Zealand, August 21, 2014
Great Value

Pool, Price, Room size
7.3
Good location, good value, Most staff were great, some front desk staff just look pretty and serve no use or function

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