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2015
Very good 7.3
Based on 5541 reviews

Recent customer comments

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Very good



based on 5541 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.2
  • Location 6.3
  • Room Comfort/Standard 7.7
  • Service 7.5
  • Value for Money 7.7
  • Food/Dining 6.5
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Mei C.
Australia
December 05, 2015
Strange experience
Polite staff, clean and tidy lounge, sufficient lifts.
There seemed always some people sitting in the lobby (L1), and was once a man of thin build, look like 50-60, followed me entering the lift. While I felt a bit uncomfortable at the time, I just came out of the lift before the door closed. Then I wait outside the lift for another one. Interestingly, the one that I came out was not going up or down, no sign for up or down, and after a moment the man came out. He then entered another lift. I took a seat at the lobby, hoping to see that man gone. However, the other lift he entered still hanging on L1, neither going up and down, and a moment later, that man walked out again. Seeing that situation I therefore moved to the staircase next to the front door, openly leading to the restaurant, and used the lift there up to the floor I was staying. I should have talked to the staff, but at that time I was quite scared to do so. If someone have similar experience, better report to the security.

Tat C.
Canada
December 05, 2015
Very Good
1. The staff was very courteous 2. Hotel has a beach front 3. The room is clean .
If you are not looking to be in a crowded area in Hong Kong, this hotel offer you that. The hotel offer you shuttle bus to Tsuen Wan for a fee of HK$10 which included return.

Pamela Y.
Philippines
December 04, 2015
Good, value for money hotel
Clean. Efficient. Tidy. Good view.
Our stay was okay. Bed was comfortable. Water is good. Will probably stay here again when we get back to hong kong.

Melissa E.
Malaysia
December 04, 2015
Nice but not value for stay
Clean, Nice and Far from MRT
The hotel is nice but too far from public transport such as MRT or bus. Even though the hotel is provide us the shuttle bus to Tsun Wan MRT station wit a chargeable HKD10 perperson....i won't stay at tis hotel anymore ....

wong Y.
Hong Kong
December 03, 2015
Good view and pleasant place
good view, far away from the noise, tasty food

grace C.
Hong Kong
December 03, 2015
it's just okay
quiet, tidy and spacious room

vikas M.
India
December 02, 2015
Not that great experience
room was good , room view was good , silent location
Stay was ok. Room was good and clean but the staff was quite rude. Hotel is not near to Disneyland and Airport. Hotel is located in suburb. There is a shuttle bus from the hotel which is chargeable where as it should be free. The worst thing, my spouse was down with fever and nobody was ready to help with the medication or pharmacy. Taxi fare from hotel to airport is HKD250-300. To Disneyland 300+. If you need a peaceful stay and do not intend to roam around then I would recommend this hotel.

Yuk T.
Hong Kong
December 02, 2015
a disappointed experience
high floor
I was arrange in a high floor room but it is not a ocean view though the room type is described as ocean view. actually,what I can see is just a side of harbor. besides,the room is extremely disappointed. first, there is a bunch of hair on the sofa which made us never wanna sit there. second, the towels are extremely dirty and old. I would suggest them to change a whole set of towels. overall, the accommodation experience is such a disaster.

Fulvio J.
United States
December 02, 2015
Hong Kong adventure
gym , close proximity 10 minutes shuttle to shopping area
Stay was average . First room given non smoking room on a non smoking floor (18) smelled like a cigar bar. I was given another room on the 16th floor which wasn't the freshest smelling but was acceptable.

karen M.
Hong Kong
December 02, 2015
staff are nice
staff are nice n helpful.
It shouldn't charge us for the shuttle bus esp to Tsun Wan one coz it's only 10 min but charge us hkd 10 each.it should be the basic service from the hotel.