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Royal View Hotel

353 Castle Peak Road, Tsuen Wan, Hong Kong (Show on map)

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Area: Tsuen Wan Number of Rooms: 688
Free Wi-Fi

Recent customer reviews

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Good

7.5

from 280 reviews

Value for Money
7.9
Location
6.3
Staff Performance
8.0
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
7.9
Food/Dining
6.5
Families with older children (280)
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Maria L. Families with older children Philippines, August 16, 2015
Inconvenient

Concierge, view
5
Our stay was not that bad. However, service could still be improved. For example, when we checked in at 12:00 midnight, the front desk personnel never smiled at us or greeted us "welcome". This could be because he was sleepy. Still, however, a smile could have made us comfortable and could have provided us a " welcoming" ambience. Moreover, while the sea view room has a magnificent view, the location, however, of the hotel, in general, is not good and inconvenient. To help customers , the hotel provides a shuttle bus. This shuttle bus however, cost 10 dollars for each passenger every time they leave the hotel. We were 8 people and we paid 240 dollars just for the shuttle bus fee. This could hav been made free to compensate for the inconvenience in terms of location. If making it free is impossible , a more reasonable system could be made to improve the service and the shuttle bus service of the hotel.
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Kok M. Families with older children Singapore, August 6, 2015
Good Ocean View Room, Clean & Value for Money

Clean, Comfortable, Relax & Friendly Staff
9
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Wong K. Families with older children Hong Kong, August 5, 2015
Quite place to live

quite, seaview, comfort
8
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Vernon N. Families with older children South Africa, August 3, 2015
Improvement needed.....

pool, jacuzzi, steam room
3.7
some of the staff were very unfriendly, especially at reception. really need to learn people skills, how to greet and smile. English was very poor. theres a need to replace the mattreses as it felt as if we were sleeping on rocks, thats how hard it was. even the bed linen definitely needs to be replaced, very old.The hotel shuttle should be free. the food at the restaurants in the hotel are over priced.
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Wing Y. Families with older children Hong Kong, July 26, 2015
Pleasant stay

Sea view, Clean room and nice staff
7.3
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Henry V. Families with older children Netherlands, July 20, 2015
Fair and nice

Staff, swimming pool, quick to Airport, food
7
Nice hotel. Bit far from city center. Bus transfer available but remains a hazzle. Food in hotel is good, but expensive compared to possibilities in Hong Kong self.
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Aswin S. Families with older children Indonesia, July 3, 2015
Good facility hotel

Cleanliness, helpfull staff. Nice hotel
9
Stay in this hotel is nice but the location is quite far and a bit out of nowhere
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Ada L. Families with older children China, June 27, 2015
RELAX PLACE

GOOD VIEW
6.7
QUIET, GOODVIEW
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Maritoni B. Families with older children Philippines, June 26, 2015
Clean and comfy.

Clean, comfortable and spacious
7.3
Though clean and spacious the hotel is far from the city and the airport. They charge for their shuttle to the nearest train station.
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Donnabelle L. Families with older children Philippines, June 18, 2015
Our short but enjoyable stay in Royal View hotel.

1.) Front desk staff (Ms. Coby & Ms. Katrina Cheung) were very helpful & friendly. 2.) We loved the view from our rooms. 3.) There was a shuttle service.
7.3
We enjoyed our stay in Royal View hotel. Will definitely consider going back in the future. Will be recommending it to our friends.
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Customer Reviews - Royal View Hotel, Hong Kong

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