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Mikhail L.
Пары
Russia,
8 января 2013 г.
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Останавливались в этом отеле пару раз проездом. 40 мин до аэропорта. Сам отель не плохой, после реконструкции, континентальный завтрак, очень вежливый персонал. Комнаты небольшие, но комартные, уютные. Самый большой минус - холодно. Сразу просите дать обогреватель, иначе замерзнете, несмотря на хорошие теплые одеяла. В общем, для длительного проживания не советовал бы, но проездом переспать - почему бы нет. Вполне пригоден.
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Kenneth M.
Индивидуальные туристы
Australia,
10 февраля 2014 г.
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the professional staff at gsp hotel were the highlight of my trip. exceptional service to detail and an awareness of client needs i have not witnessed before. even the door handler paid my taxi (no change) and staff were so attentitive and in the end caring. these people are exceptions in an exceptional country vietnam. they even waive some expences due to personal circumstances. these are the best in hanoi and in my experience in vietnam and for that matter any where in the world i have travelled. well done gsp hotel.
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Ken C.
Семьи с детьми старшего возраста
Malaysia,
7 февраля 2014 г.
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Good Value and Friendly Staff
10
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Elliott R.
Пары
Australia,
25 января 2014 г.
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Best value for money
Perfect location for shopping. Best value around. Very friendly and helpful staff
9
Was the perfect location, just one street away from the major markets. Very attentive staff. If we return to Hanoi, we will stay here again for sure!
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Samantha D.
Пары
Australia,
21 января 2014 г.
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excellent location and value for money
9
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Sonia Z.
Индивидуальные туристы
United States of America,
13 января 2014 г.
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Wonderful staff, great location andvalue for money
Great room with view, amazing staff, great location
9,7
The Golden Sun Palace Hotel was wonderful. Airport pickup was confirmed before arrival. Staff was wonderful and friendly, checked in with us constantly, attending to all our needs. Great location with easy access to Old Quarter and Lake. Best and most hospitable staff we encountered our whole trip through SE Asia.
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James H.
Группы
New Zealand,
7 января 2014 г.
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Pleasant stay
Good design. Attentive nice staff
9,7
All you want from an affordable hotel in the city. Would stay again and recommend to others
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Kim J.
Пары
United States of America,
5 января 2014 г.
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clean, refreshing
cleanliness, location, staff
8,7
We were upgraded to a room but it had two twin beds instead of the king we requested. However, the room had a window so we took it. The hotel is SUPER clean, nice rooms, great location right in the middle of the Old Quarter. The staff is very friendly and accommodating. Sometimes they were too accommodating! The breakfast is nice in it's freshly made for you and the juices are wonderful. My only two criticisms were the internet was incredibly spotty for us. The wifi would take a really long time to connect, you couldn't easily use it in your room. I wish the wifi had a much stronger connection. My only other complaint was that I felt when checking in, the concierge was a little too "sales-y" in pushing to take a paying tour to Halong Bay. Maybe other people like that, but we had just come in from a flight and a 50 minute cab ride and all we wanted to do was relax in the room for a few minutes to freshen up. I felt like they were really pushing the Halong Bay tour event for a multi-day cruise and it was uncomfortable to deal with while they "checked" you in. It felt like a move to push a bunch of tour sales. Plus, we as travelers are pretty self-sustaining and are not into a lot of tours or handholding. That being said, we were direct with them that we can't discuss this right now and needed a few minutes to relax and they were polite and handled it well.
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Hannah D.
Пары
United States of America,
2 января 2014 г.
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Home away from home in Hanoi
Great staff, excellent breakfast, and perfect location
10
Our 4-night stay was fantastic. The staff took great care of us and were so friendly. Excellent English skills, happy to give us advice about the area and sites to see. Can't say enough about them.
Breakfast was great - you can order anything off their menu, and they offer Vietnamese and international fare.
Rooms were nice, clean, bright and comfortable. Our two rooms did not really have windows, but that was not a big deal to us. Nice bathrooms, especially the spacious, enclosed shower.
The hotel is right by Hoan Kiem Lake, close to Hang Gai, the Hang Dau weekend night market and the rest of old town.
Great value for money - would not hesitate to stay here again. You should give them a try!
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Cheow J.
Группы
Singapore,
1 января 2014 г.
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Highly recommended to those travelling to Hanoi
comfortable room, friendly staff, strong wifi
9,7
Nice and friendly staff who greets us everyday with warm smiles. The room was nicely decorated and bed was spread with rose petals. The tv was also reasonably sized with a good selection of programmes. we are given chocolates every night during our stay. And to our pleasant surprise, our room was upgraded on the last night. Thanks to Bruce and special thanks to Ms Moon who had helped us alot when our wallet was stolen. Highly recommended to those travelling to Hanoi.
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