My favorite hotels
Customers like this hotel for:
    Nearest transport:
  • Victoria Railway Station (0.2 Km / 3 min walk)
    Area recommended for:
  • culture
  • sightseeing
    Distance to airport:
  • London City Airport (13.6 Km)
  • London Heathrow Airport (21.6 Km)
    Customer comments:
  • "Friendly staff", "Strategic location", "Value for money"
    Top nearby attractions:
  • Victoria Palace Theatre (0.2 Km / 3 min walk)
  • Buckingham Palace (0.3 Km / 4 min walk)
  • Victoria London (0.4 Km / 5 min walk)
  • Mayfair Street (1.2 Km / 15 min walk)

Note: Distances are measured as a straight line.

Rubens At The Palace Hotel

39 Buckingham Palace Road, Westminster, London, United Kingdom SW1W 0PS (Show on map)

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"Amazingly friendly, professional staff. Excellent location...."

Donna, United Kingdom September 20, 2015
Choose your room
Not included in room price: 20%
November 28, 2015 - November 30, 2015 | 2 nights
Room Types Max
Price per night
Best seller – limited supply!
Classic Single Room
USD 199.28
Special Conditions
Our last 2 rooms

Features of Rubens At The Palace Hotel

Hotel Facilities

  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • business center
  • concierge
  • elevator
  • facilities for disabled guests
  • laundry service
  • meeting facilities
  • pets allowed
  • restaurant
  • room service
  • safety deposit boxes
  • shops

Sports and Recreation

  • massage
  • tennis courts


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

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Sale ends soon!
Hotel Description
Sitting right in the heart of London's biggest tourist attractions, this 4-star hotel is within...see more Sitting right in the heart of London's biggest tourist attractions, this 4-star hotel is within walking distance of Buckingham Palace and Victoria Station. Some of the most visited tourist sites including the Houses of Parliament and Big Ben, Westminster Abbey, and the London Eye. The hotel has great access to public transportation with the nearest underground station just a few minutes away. After a long day of sightseeing, guests will enjoy the Palace Lounge offering cocktails, snacks, and homemade cakes along with signature afternoon tea. With an outstanding location and the very best in service, it is no surprise that Rubens At The Palace Hotel is a favorite.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

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All reviews (39)

Business travelers (6)

Couples (25)

Solo travelers (2)

Families with young children (4)

Families with older children (1)

Groups (1)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (39)
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Donna C. Couples
United Kingdom, September 21, 2015
The best London stay ever!

Amazingly friendly, professional staff. Excellent location. Beautifully traditional.
Our stay at The Rubens was one of the most amazing experiences we have ever had. From the moment we arrived we were treated like royalty. We cannot praise the staff enough. The hotel is wonderfully traditional and gives a real sense of English splendour. The afternoon tea is an amazing experience in itself. We were celebrating our tenth wedding anniversary which was a priority for the lovely people who work at the hotel. Small touches, from the delicious celebration cake waiting in our upgraded room, to the complimentary champagne, special anniversary chocolate and handwritten card we received during our afternoon tea, are what make this hotel the place that we would love to return to whenever we are celebrating a special occasion. A special mention to Lydia, on reception, and Enci, in the tearoom, must be made. Nothing was too much trouble for any member of the team and there is a real sense of warmth from each and every one of them. Thank you for making our weekend a special memory that will never be forgotten.
Dean T. Couples
United Kingdom, September 19, 2015
London break

Staff, location and breakfast
Betty-Jane L. Couples
Australia, October 11, 2015
Great service

The staff, close to some major tourist spots, shopping food/drinks close by.
We certainly remember the Rubens with fond memories. We had only arrived by train from Manchester that day and we only had one night booked before commencing a guided bus tour the next morning. We received a complimentary upgrade (I think it was the Hampden Suite) and it was much more than I expected. From the furniture, bathroom, turn down service (with chocolates) and the easy access to a variety of adapters on the wall it was all excellent. All staff were very friendly, smiling at all times and helpful for all our questions even on check-out at 5.00 am. (The food and dining rating is 1 as we didn't use the Hotel's facilities, there is no 'n/a' button and the rating is compulsory)
Helen H. Couples
United Kingdom, August 24, 2015
Brilliant staff, Quality Hotel

The staff, food, location
A great Hotel. The outstanding feature was the staff.Always smiling and friendly from the Reception to the concierge and housekeeping. The breakfast buffet was really good. We also had the carvery in the restaurant, £25 for three courses which I thought was good value given the quality of it. Restaurant staff were really helpful, on occasion in the face of some pretty specific requests from other guests. Concierge gave us a good steer on a nearby Italian which saved us taking pot luck. Location was great, an easy ten minute walk from Victoria. Would recommend it to all.
Beverley T. Couples
United Kingdom, August 26, 2015
Four Star

Service food staff
Excellent helpful staff would recommend
aleksandra B. Business travelers
Russia, August 23, 2015
Head of products

Zahida U. Families with older children
United Kingdom, August 05, 2015
18th Birthday Treat

Location Staff Ambience
Overall impression was good. complimentary cake for daughter's 18th birthday helped to soften the fact the rooms were not as clean and to 4* standard. The staff have to be praised highly as the very best!!! Thankyou
Hendrikus B. Business travelers
Netherlands, August 11, 2015
Great staff

Great staff, service and location
Nickie W. Business travelers
Australia, April 30, 2015
Warm and welcome

Location staff friendliness
Great hotel, great location! Staff are all so kind and welcome. Will stay here again!!
David B. Couples
United Kingdom, February 17, 2015
Long weekend stay

1. Reception Service. 2. Staff friendliness. 3. Breakfast.
Glad we had room upgrade that was freely offered and accepted. Nice room at the front - but it and the bed were a little small for 3 nights. Staff were very helpful,professional and "smiley". Location was good although building works for Victoria Station improvements made for confusing walking around the area. (No problems with noise though). Slight issue over bar meal was instantly and satisfactorily resolved. No charge. A good solution and staff had the authority.Not cheap but we would go again.

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