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Rucksack Inn @ Mackenzie

15 Mackenzie Road, Bugis, Singapore 228677

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Very good


based on
714 reviews

434 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (714)
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Aghnia M. Families with older children Indonesia, February 2, 2016
quite dissapointed at first

the venue, the room, the new design
but dissapointed with the arrangement. first, they sent me to an occupied room. then on the second day, i couldn't used my card because it was said that i've already checked out (i stay for 3 days) and i got to set the room card again on the reception. and the tv is not operating well, good thing that the internet works so well. not to mention about the broken bathroom, which they fix only with cellotape. it's kinda scary to take a shower actually. the reception was on the 5th floor, which quite disturbing to go up and down again to the room. But the staff is nice and quite helpful.
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Duangrat T. Solo travelers Thailand, February 1, 2016
Near MRT

Near MRT, food, good located
It's great for stay about 2-3 night, hotel located easy to find for first time visited. It's very near To MRT and food area
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Chi L. Solo travelers Hong Kong, January 26, 2016
Except its near MRT station, others are bad.

location, location and location
booked a cheap single room without windowsl. the room had a really strange smell, hotel inside so dark. no hair dryer. no toiletries, staff a bit unhelpful. only its location nice one. i only recommend if u really have tight budget, willing to bring own toiletries and want to live alone.
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Michel H. Families with young children Vietnam, January 20, 2016

Location and Food court downstair
This Hotel has been book do to his good location ( near MRT) However, the Hotel itself is very low end and do not deserve a 3 stars. Room Conditions : - No Toothbrush, comb,... - No Shampoo (ONLY a white liquid has been put into a Glass : Who dare to use it - Have a Empty Fridge (no drink, snake and food) Staff condition : - The Room service open my room at 8:00 in order to clean it, I was still sleeping.
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Tan T. Solo travelers Vietnam, January 17, 2016
Good staff, so friendly, hotel is so so

staff, location
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Eka N. Business travelers Indonesia, January 17, 2016
Not so bad laaahhh

Location, quite, easy check in and check out
I stayed in this hotel on 13th January 2016 - 17 January 2016. Booking via agoda before i read the reviews. There were so many bad review about this hotel, but i cannot canceled because the rate was cheaper compared to other hotel in that area. Check in and check out was easy and fast. The room was small but clean. The bed was tidy and comfort. The air con was not working properly on the first night, but they fixed it the day after it. The bathroom was an issue because it was transparent. I stayed with my brother, so it was quite awkward to see his silhouette while he was in the bathroom and vice versa. Ohh...they did not serve breakfast, but there are lot of halal restaurant around. Over all, it was a good stay and worth the money.
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Peter B. Business travelers United Kingdom, January 13, 2016
tHE HOTEL WAS OKAY, BUT the description in your ad

Staff, room location when I eventually found the hotel.
Yes, your advertsiemdnt states that the area is Bugis. This is not so. I had to walk over half a mile it took about an hour to find the hotel after leaving the cHnagi Express at Bugis. No one knew where mackenzie Street was and certainly not teh hotel by name. Your location needs changing to Littel India a sit is just 200 metres from MTR. Otrherwise good, but that mis information ABOUT BUGIS AREA LOCATION is MISLEADING AND CREATES BAD THOUGHTS! Thanbks Peter
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Wong D. Families with young children Malaysia, January 10, 2016
Good location

Good location, value for money
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Xuan T. Families with young children Vietnam, January 8, 2016
Good location

Neat mrt, neat foodcourt and bus station.
My family had a good holiday in Soluxe Inn Hotel. Foodcourt and food store is around the hotel. 2 minutes to Little India mrt station from the hotel, bus station is the same. Finaly, we will come back Soluxe Inn Hotel when we arrive Singapore for the next time.
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June H. Couples Singapore, January 4, 2016
1st room was dirty

location. price.
1st room given to us was dirty. There was a fly in the room and the toilet bowl was filthy. But was thankful for the upgrade to a room with windows and staff promptly changed a room for us.
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Rucksack Inn @ Mackenzie Singapore - Superior DoubleRucksack Inn @ Mackenzie Singapore - Standard Single Room without WindowsRucksack Inn @ Mackenzie Singapore - Standard Single Room without WindowsRucksack Inn @ Mackenzie Singapore - Superior Double or Twin RoomRucksack Inn @ Mackenzie Singapore - Superior Double or Twin RoomRucksack Inn @ Mackenzie Singapore - Guest Room AmenitiesRucksack Inn @ Mackenzie Singapore - Standard Double Room without WindowsRucksack Inn @ Mackenzie Singapore - BathroomRucksack Inn @ Mackenzie Singapore - Guest Room

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