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Rucksack Inn @ Mackenzie

15 Mackenzie Road, Bugis, Singapore 228677

Recent customer reviews

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Good

6.9

based on
231 reviews

434 reviews in English

Value for Money
7.1
Location
8.1
Staff Performance
7.1
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.0
Food/Dining
5.2
Couples (231)
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June H. Couples Singapore, January 4, 2016
1st room was dirty

location. price.
6
1st room given to us was dirty. There was a fly in the room and the toilet bowl was filthy. But was thankful for the upgrade to a room with windows and staff promptly changed a room for us.
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Noner I. Couples Philippines, January 3, 2016
Soluxe inn

Location, location, location
6.7
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Lynn H. Couples Canada, December 26, 2015
Very subpar hotel

Location
5
The Soluxe Inn is at best a 2-star hotel that needs a major revamp. The room was small, which would be fine if it was clean, but it was quite grimy and not well kept. There were stains all over the walls, the air conditioning vent was covered with a thick layer of dust, and there were little bugs crawling around the bathroom. We also found a couple of things that were really strange: 1. The "soap" was filled in a pepper shaker and not labelled 2. The sheets did not fit the bed and there was a whole foot of exposed mattress 3. The towels provided were tiny and when we requested larger ones, it took over half an hour to arrive because apparently the housekeeping staff was sleeping The only good things about the hotel are the location and the reception staff, who were all quite friendly and helpful. The Soluxe Inn needs a major renovation and should not be allowed to call themselves a 3-star property. We definitely do not recommend this hotel and would not ever stay here again.
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Gavin C. Couples Australia, December 24, 2015
Shower disgusting!!

Location, convenience, affordable
4.7
Room ok, fresh linen daily. But spoilt by disgusting dirty shower - even after complaining, was not cleaned. (no food option)
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Fnu S. Couples Indonesia, December 21, 2015
Good

Location,cleaninses,staff
7.7
Good
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Liezl C. Couples Philippines, December 15, 2015
Good place to stay

LOCATION,VALUE OF MONEY,STAFF
6
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Liezl C. Couples Philippines, December 14, 2015
great location

LOCATION,VALUE OF MONEY,STAFF
6
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June H. Couples Singapore, December 12, 2015
Great area for short visits

Location. Size of room. Value for money.
5
Fair.
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Christina L. Couples Canada, November 24, 2015
Internet failure

24 hrs front desk, friendly staff, good AC
6
Internet access was mistly not available, Sink water supply required staff to remove a filter before it can work, Inn's street level elevator entrance lighting not on,
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Suthassana J. Couples Thailand, November 15, 2015
Good location

Comfort
5.3
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1 - 10 of 713 reviews Next page
Rucksack Inn @ Mackenzie Singapore - Superior DoubleRucksack Inn @ Mackenzie Singapore - Standard Single Room without WindowsRucksack Inn @ Mackenzie Singapore - Standard Single Room without WindowsRucksack Inn @ Mackenzie Singapore - Superior Double or Twin RoomRucksack Inn @ Mackenzie Singapore - Superior Double or Twin RoomRucksack Inn @ Mackenzie Singapore - Guest Room AmenitiesRucksack Inn @ Mackenzie Singapore - Standard Double Room without WindowsRucksack Inn @ Mackenzie Singapore - BathroomRucksack Inn @ Mackenzie Singapore - Guest Room


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