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Recent customer comments

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Very good

based on 333 reviews
  • Hotel Condition/Cleanliness 8.2
  • Location 9.2
  • Room Comfort/Standard 8.0
  • Service 8.1
  • Value for Money 7.4
  • Food/Dining 7.1
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Herbert D.
July 20, 2015
Nothing Special
location, location, location
No welcoming atmosphere from staff and the air-conditioning is not so good.

Karen H.
July 12, 2015
Good stay
Location perfect. Breakfast excellent. Bed very comfy
Very pleasant stay, good value for money.

Alex D.
United Kingdom
July 09, 2015
Second stay, and again disturbed by noise
This was my second stay at this hotel - I come to Perth every 4 weeks on business. I requested a room away from the lifts, as last time my rooms was directly behind them resulting in a very noisy stay. Yet again though, I was disturbed by noise. This time by hearing people talking in other rooms close to mine, along with ridiculously loud door banging all morning.

David R.
July 06, 2015
From Melbourne to Perth - Enjoyed
Location Food & Comfort

July 03, 2015
Free WiFi, Clean, Location

Bridget M.
July 01, 2015
Friendly and central
The friendly staff, central location and great restaurant
Coming from the country, my nerves were frazzled by the time I got to the hotel! The staff were super friendly, making me feel much better.

tracy R.
June 29, 2015
It was in a central location
We stayed overnight on our wedding night. The room was very average, even though the hotel was aware we were spending our wedding night at the hotel there was not even a congratulations letter in the room. Even after calling in the morning and mentioning we would like to check in early the rooms were not available till after 2.30 so we had to hang around in the lobby area in our wedding clothes for an hour. The water pressure was terrible, shower kept going hot and cold. We had a club room but when we went up to the club lounge it was full and we couldn't all get a seat. There was only one hostess so getting a drink was almost impossible, the food selection was poor and very under catered for the amount of people in the lounge. Breakfast although they had a good selection it was all cold. This hotel is old and reflects its age.

Chong C.
June 23, 2015
Pleasant stay with good location
Location, service and cleanliness
My stay at the hotel was pleasant. Reception staff was helpful and friendly. Location is good.

james S.
United Kingdom
June 19, 2015
Great location, friendly staff
Location, price, quality of rooms
Great stay, easy as usual.

Mr Q.
June 09, 2015
My stay
The staff the staff the staff