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Recent customer comments

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Very good



based on 333 reviews
  • Hotel Condition/Cleanliness 8.2
  • Location 9.2
  • Room Comfort/Standard 8.0
  • Staff Performance 8.1
  • Value for Money 7.4
  • Food/Dining 7.1

7 Alex D.
United Kingdom
July 09, 2015
Second stay, and again disturbed by noise
Location
This was my second stay at this hotel - I come to Perth every 4 weeks on business. I requested a room away from the lifts, as last time my rooms was directly behind them resulting in a very noisy stay. Yet again though, I was disturbed by noise. This time by hearing people talking in other rooms close to mine, along with ridiculously loud door banging all morning.

8 HIDEKI O.
Japan
July 03, 2015
Comfortable
Free WiFi, Clean, Location

9.7 Bridget M.
Australia
July 01, 2015
Friendly and central
The friendly staff, central location and great restaurant
Coming from the country, my nerves were frazzled by the time I got to the hotel! The staff were super friendly, making me feel much better.

5.7 tracy R.
Australia
June 29, 2015
Disappointed
It was in a central location
We stayed overnight on our wedding night. The room was very average, even though the hotel was aware we were spending our wedding night at the hotel there was not even a congratulations letter in the room. Even after calling in the morning and mentioning we would like to check in early the rooms were not available till after 2.30 so we had to hang around in the lobby area in our wedding clothes for an hour. The water pressure was terrible, shower kept going hot and cold. We had a club room but when we went up to the club lounge it was full and we couldn't all get a seat. There was only one hostess so getting a drink was almost impossible, the food selection was poor and very under catered for the amount of people in the lounge. Breakfast although they had a good selection it was all cold. This hotel is old and reflects its age.

8.3 David R.
Australia
July 06, 2015
From Melbourne to Perth - Enjoyed
Location Food & Comfort

10 Cherie L.
Singapore
November 02, 2015
Good location
location, staff and cleanliness

7.7 Mr Q.
Thailand
June 09, 2015
My stay
The staff the staff the staff
Okay

8.7 james S.
United Kingdom
June 19, 2015
Great location, friendly staff
Location, price, quality of rooms
Great stay, easy as usual.

5.7 Chen P.
Malaysia
May 27, 2015
Good location in middle easy access to everywhere
Location is in the middle of the city
Location good easy access to everywhere , however if travel with seniors and looking for food late evening than not suggest to stay here

8 Dustin C.
Australia
May 29, 2015
A handy stopover
Proximity to - food, nightlife and shopping
We had a concert to attend in the city and decided to make a weekend of it. It was worth the effort and we would definitely do it again.