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Customers like this hotel for:
    Nearest transport:
  • Cairns Central Railway Station (0.4 Km / 5 min walk)
    Area recommended for:
  • sightseeing
  • restaurants
  • beaches
    Distance to airport:
  • Cairns International Airport (5.8 Km)
    Customer comments:
  • "comfortable", "Great bed", "Swimming pool"
    Top nearby attractions:
  • Cherry Blossom (0.1 Km / 2 min walk)
  • Lillypad Café (0.1 Km / 2 min walk)
  • Rusty's Market (0.1 Km / 2 min walk)
  • Nu-Trix Club (0.1 Km / 2 min walk)

Note: Distances are measured as a straight line.

Rydges Plaza Hotel Cairns

Cnr Spence and Grafton Streets, Cairns City Center, Cairns, Australia 4870 (Show on map)

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"Clean of rooms, restaurant staff friendly check out was..."

Marie, South Africa August 25, 2015
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Nights Check-out

Features of Rydges Plaza Hotel Cairns

Hotel Facilities

  • 24-hour front desk
  • bar
  • business center
  • concierge
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • shared lounge/TV area
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • garden
  • outdoor pool
  • sauna


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • French
  • German
  • Japanese
  • Spanish

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Hotel Description
A five-minute walk from the heart of Cairns, Rydges Plaza Hotel Cairns allows guests to quickly and easily get...see more A five-minute walk from the heart of Cairns, Rydges Plaza Hotel Cairns allows guests to quickly and easily get around the city. This business hotel is very close to many landmarks and attractions such as Cairns Convention Center, Reef Casino, Birch Carroll, Coyle Cinemas, Cairns Central Shopping Complex, and Great Barrier Reef pier terminals. With its convenient location, the hotel is also near the Foreshore Promenade where guests can explore an excellent selection of fantastic venues. Rydges Plaza Hotel Cairns features modern decoration and great amenities to ensure a comfortable stay. Guests can enjoy dining in the on-site Lilo Restaurant and Bar which serves perfect and distinctive Australian cuisine. Rydges Plaza Hotel Cairns is an ideal choice for guests who want to travel conveniently.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

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All reviews (145)

Business travelers (17)

Couples (51)

Solo travelers (38)

Families with young children (13)

Families with older children (15)

Groups (11)

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Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (145)
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Mark M. Business travelers
Australia, September 11, 2015
Old and damp

Location location location
This hotel is very run down and in dire need of a refurbishment and transformation, room felt musty and damp.
Di H. Business travelers
China, September 09, 2015
Great location, needs update

Location, location, location
Booked a twin room but we were told that there was only one bed in the room upon check in. Luckily they managed to split it up into two beds. The room was a little bit over rated for a delux room in a 4-star hotel. The pool was nice but there was not any showing facility, only one toilet to get changed.
Marie R. Solo travelers
South Africa, August 26, 2015
Not good for a "Rydges"

Clean of rooms, restaurant staff friendly check out was flexible
check in time was 2pm and my flight landed at 4am that morning. I was a sleep in the main reception since 5am. Staff did not offer any curtesy to me. No one offered me a glass of water, blanket or pillow. I saw people checking out since 6am and no effort was made to help me get a room earlier. No compaction was show even after staff saw how tiered I was. I wanted to leave and go somewhere els but was told I had to give 24h notice. I feel that if you pay good money and don't get any service and you would like to leave they should allow you to do so. The rooms are cleaned well every day but place is very outdated with dirty carpets, outdated bathrooms and dirty ceilings. For the price you pay its a let down. The restaurant was nice and friendly staff. Very hard to get some sleep on a Saturday night as the bar turns into a dance club with a DJ till midnight and lots of loud young people swearing,drinking and hanging around. I had young people stay next to me that was trying to find their room at 2am and was knocking on all the doors on the floor trying to find the right room. When I complained about all the noise staff told me that it's a saterday night and people are out and that I cant expect them to ask that the music be turned down? I was offered earplugs! But customers that are trying to get sleep at a HOTEL are expected to pay??? Check out is 11am but they were kind enough to let me stay till 12.
Teddy R. Solo travelers
France, August 24, 2015
a lot of cockroaches in the room !
I would not go back to this hotel not recommend it - I had a floor at the level of the pool (floor 4) which is infected by cockroaches.... I have killed 4 of them in different days in the room + my room has not been cleaned one day .... I would not book again in this hotel as this is dirty + noisy due to the club on the 3rd floor
Kim T. Couples
Australia, August 19, 2015
Very Good

Staff, rooms were big , close to town
Very pleasant staff were great , close to town centre
rob A. Solo travelers
Australia, April 20, 2015
very poor

the bed was comfy
this is a old hotel that needs to be renovated real bad , there is a strong mold smell in the motel ,the air con was banging all night and the thermostat did not work it was very cold.there is a lot better out there for a lot less money and i will never be back
Mary S. Couples
Philippines, March 03, 2015
holiday in cairns

good location, affordable, good staff
I've been in cairns so many times and i always stay in rydges plaza hotel because of the best location, good staff, clean rooms and very reasonable price of the rooms.
Anders S. Families with young children
Sweden, February 23, 2015
Overnight stay in Cairns

Nice pool area, good location
SIMON D. Couples
Germany, January 05, 2015
Run down hotel in good location and nice staff

Location, staff friendliness, close to restaurants / shops
We stayed just for one night at the Rydges Plaza Hotel in Cairns and were upgraded to a junior suite. The hotel lobby is nothing special but staff very friendly. The hotel room, although it was already a junior suite, was very run down and old. Everything felt like it needs a renovation urgently. Carpet was stained, kitchen and kitchen utensils all bit dirty and very basic. Bathroom very basic. We did not try the breakfast. The pool was quite nice. Location also very good. But for the price it is not worth it.
lydia H. Couples
Australia, December 01, 2014
Great Hotel!

Location, friendly staff, Views
Overall a really pleasant and great experience for us. The staff were very friendly and we got a free room upgrade on check in. Really tidy rooms and bathroom which were both updated and looked great! Always came back to a cleaned room and bathroom each day (noticed the floors had been shampooed too - which if you like cleanliness like me was a big bonus). Also the beds were amazingly comfy! Great night sleep each night. We loved the location as we were a short walk to the esplanade with the restaurants, the pier where all the reef trips etc sailed from and close to a Woolworths (which is great for us so we didn't have to waste money for snacks on our trips etc!).

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