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Rydges Plaza Hotel Cairns

Cnr Spence and Grafton Streets, Cairns City Center, Cairns, Australia 4870 (Show on map)

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"Clean of rooms, restaurant staff friendly check out was..."

  • Marie, South Africa
  • August 25, 2015
  • Area: Cairns City Center
  • Rooms : 101
  • Free Wi-Fi

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When would you like to stay at this hotel?

Features of Rydges Plaza Hotel Cairns
Facilities

24-hour front desk

bar

business center

car park

concierge

elevator

express check-in/check-out

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities

newspapers

restaurant

room service

safety deposit boxes

shared lounge/TV area

shuttle service

smoking area

tours

 
Sports and Recreation

fitness center

garden

outdoor pool

sauna

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

valet parking

 
Languages Spoken

Chinese (Cantonese)

Chinese (Mandarin)

French

German

Japanese

Spanish

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A five-minute walk from the heart of Cairns, Rydges Plaza Hotel Cairns allows guests to quickly and easily get around the city. This business hotel is very close to many landmarks and attractions such as Cairns Convention Center, Reef Casino, Birch Carroll, Coyle Cinemas, Cairns Central Shopping Complex, and Great Barrier Reef pier terminals. With its convenient location, the hotel is also near the Foreshore Promenade where guests can explore an excellent selection of fantastic venues. Rydges Plaza Hotel Cairns features modern decoration and great amenities to ensure a comfortable stay. Guests can enjoy dining in the on-site Lilo Restaurant and Bar which serves perfect and distinctive Australian cuisine. Rydges Plaza Hotel Cairns is an ideal choice for guests who want to travel conveniently. A five-minute walk from the heart of Cairns, Rydges Plaza Hotel Cairns allows guests to quickly and easily get ... see more
Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s)
Stay for free if using existing bedding.

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Airport Transfer Fee
15 AUD

Breakfast Charge (when not included in room rate)
19 AUD

Check-In From
02:00 PM

Check-Out Until
11:00 AM

Distance from City Center
1. Km

Distance to Airport
10. Km

Internet Usage Fee
18 AUD

Non-Smoking Rooms / Floors
Yes

Number of Bars
1

Number of Floors
10

Number of Restaurants
1

Number of Rooms
101

Parking Fee (per day)
10 AUD

Reception Open Until
12:00 AM

Room Voltage
100

Time to Airport (Minutes)
15


Recent customer comments

Filter by Traveler Type

 

Very Good

7.6

from 141 reviews

Value for Money
7.4
Location
8.8
Staff Performance
7.8
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.7
Food/Dining
6.8
All reviews (141)
Sort by:
Marie L. Solo travelers South Africa, August 25, 2015
Not good for a "Rydges"

Clean of rooms, restaurant staff friendly check out was flexible
6.3
check in time was 2pm and my flight landed at 4am that morning. I was a sleep in the main reception since 5am. Staff did not offer any curtesy to me. No one offered me a glass of water, blanket or pillow. I saw people checking out since 6am and no effort was made to help me get a room earlier. No compaction was show even after staff saw how tiered I was. I wanted to leave and go somewhere els but was told I had to give 24h notice. I feel that if you pay good money and don't get any service and you would like to leave they should allow you to do so. The rooms are cleaned well every day but place is very outdated with dirty carpets, outdated bathrooms and dirty ceilings. For the price you pay its a let down. The restaurant was nice and friendly staff. Very hard to get some sleep on a Saturday night as the bar turns into a dance club with a DJ till midnight and lots of loud young people swearing,drinking and hanging around. I had young people stay next to me that was trying to find their room at 2am and was knocking on all the doors on the floor trying to find the right room. When I complained about all the noise staff told me that it's a saterday night and people are out and that I cant expect them to ask that the music be turned down? I was offered earplugs! But customers that are trying to get sleep at a HOTEL are expected to pay??? Check out is 11am but they were kind enough to let me stay till 12.
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Teddy R. Solo travelers France, August 17, 2015
a lot of cockroaches in the room !
4.7
I would not go back to this hotel not recommend it - I had a floor at the level of the pool (floor 4) which is infected by cockroaches.... I have killed 4 of them in different days in the room + my room has not been cleaned one day .... I would not book again in this hotel as this is dirty + noisy due to the club on the 3rd floor
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Kim T. Couples Australia, August 13, 2015
Very Good

Staff, rooms were big , close to town
8.7
Very pleasant staff were great , close to town centre
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Rob A. Solo travelers Australia, April 19, 2015
very poor

the bed was comfy
5.7
this is a old hotel that needs to be renovated real bad , there is a strong mold smell in the motel ,the air con was banging all night and the thermostat did not work it was very cold.there is a lot better out there for a lot less money and i will never be back
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Mary J. Couples Philippines, March 1, 2015
holiday in cairns

good location, affordable, good staff
8.7
I've been in cairns so many times and i always stay in rydges plaza hotel because of the best location, good staff, clean rooms and very reasonable price of the rooms.
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Anders S. Families with young children Sweden, February 22, 2015
Overnight stay in Cairns

Nice pool area, good location
6
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Simon D. Couples Germany, December 30, 2014
Run down hotel in good location and nice staff

Location, staff friendliness, close to restaurants / shops
4.7
We stayed just for one night at the Rydges Plaza Hotel in Cairns and were upgraded to a junior suite. The hotel lobby is nothing special but staff very friendly. The hotel room, although it was already a junior suite, was very run down and old. Everything felt like it needs a renovation urgently. Carpet was stained, kitchen and kitchen utensils all bit dirty and very basic. Bathroom very basic. We did not try the breakfast. The pool was quite nice. Location also very good. But for the price it is not worth it.
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Lydia H. Couples Australia, November 29, 2014
Great Hotel!

Location, friendly staff, Views
10
Overall a really pleasant and great experience for us. The staff were very friendly and we got a free room upgrade on check in. Really tidy rooms and bathroom which were both updated and looked great! Always came back to a cleaned room and bathroom each day (noticed the floors had been shampooed too - which if you like cleanliness like me was a big bonus). Also the beds were amazingly comfy! Great night sleep each night. We loved the location as we were a short walk to the esplanade with the restaurants, the pier where all the reef trips etc sailed from and close to a Woolworths (which is great for us so we didn't have to waste money for snacks on our trips etc!).
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Nikita T. Couples Nepal, October 27, 2014
Convinient location

Location, close to pier terminal and cbd attractions
8
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Wu J. Solo travelers Taiwan, October 7, 2014
CP value is nice

1. location is nice. 2. cost is nice. 3. free wifi
8.3
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Customers like this hotel for:
Nearest transport:
  • Cairns Central Railway Station (0.4 Km / 5 min walk)
Area recommended for:
  • beaches
  • restaurants
  • sightseeing
Distance to airport:
  • Cairns International Airport (5.8 Km)
Customer comments:
  • "comfortable" , "Great bed" , "Swimming pool"
Top attractions in the area:
  • Cherry Blossom (0.1 Km / 2 min walk)
  • Lillypad Café (0.1 Km / 2 min walk)
  • Rusty's Market (0.1 Km / 2 min walk)
  • Nu-Trix Club (0.1 Km / 2 min walk)
Note: Distances are measured as a straight line.

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