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Ryokan Senkei

592 Yumoto, Hakone-machi, Ashigarashimo-gun, Hakone Yumoto, Hakone, Japan 250-0311

Recent customer reviews

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Very good

7.6

based on 330 reviews

187 reviews in English

Value for Money
7.2
Location
7.5
Staff
8.1
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.8
Food/Dining
6.9
All reviews (330)
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Zachary K. Solo travelers United States of America, May 17, 2016
Nice Hotel with a decent Onsen
5.7
Everything was good about this hotel except the hours of operation for the outdoor sauna. It was from 6-10 AM for men and 3PM to 2 AM for women. It would be nice if it alternated hours there so men could use it as well. Nice bed and the room was big with a waiting room. The restaurant had good breakfast with great service and unlimited brewed coffee.
Wing Y. Couples Hong Kong, May 4, 2016
traditional hotel
3.7
location ok. very traditional Japanese hotel with a small onsen bath
Fazli B. Families with young children Malaysia, May 2, 2016
Value of money
5.3
Clean. Friendly and helpful. Near to station. Downside - no english spoken staff. But not at hakone only. It's Japan.
Hsia W. Couples Singapore, May 1, 2016
Too expensive for what u get. Can get a palace in
3
Too old hotel. Poorly maintanance. Staff doesnt speak english. Good location.
Siew H. Couples Singapore, April 25, 2016
Relax and comfortable hotel
5.7
The hotel is located just a few minutes walk from the Hakone Yumoto station. The staff are very polite, friendly and helpful. The hotel provides both indoor n outdoor onsen. The room is huge n comfortable. The hotel also provides free shuttle bus to Hakone Yumoto station. But there is no WiFi in the hotel room. The WiFi is only available at hotel lobby which is closed at 11pm.
Sherry S. Couples Australia, April 17, 2016
Wouldn't return
3.3
shower takes ten minutes to warm up, weak pressure, staff wouldn't make a call on our behalf to make a booking at a restaurant, very old room. You have to go into the lobby to use wifi - we only found out that you can rent a router to take to your room upon leaving. I thought at the price we paid it would've been included. This was very in inconvenient.
Weerachat V. Couples Thailand, April 11, 2016
Good location, nice staff, good atmosphere
5.3
All is good but no elevator, not convenient.
Nadja J. Groups Switzerland, April 8, 2016
Great experience
6
a stay in a ryokan is a must do on a japan-trip. The ryokan senkei is wonderful. the food is delicious and very authentic. There are plenty of different pices to try. the staff is very friendly and helps on a funny way to explane everything with just little english knowledge. the onsen is very beautiful and clean. It is a great experience and to sleep on the futon is bsolutly okay.
Chungwui T. Solo travelers Hong Kong, April 8, 2016
Excellent stsy.
6.7
The traditional rooms was very charming. Loved spending time at the onsen. Staff were friendly. A bery enjoyable and relaxing stay.
Lloyd B. Families with young children New Zealand, March 31, 2016
Hotel Senkei
6
Kids loved it!
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