Back to hotel info

Verified traveler reviews

Filter by traveler type

based on 3024 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.2
  • Location 8.5
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for Money 8.1
  • Food/Dining 7.6

Rosanna K.
Hong Kong
August 14, 2015
Group stay at the penthouse
Very good discounted rate for the 3 bdr suite. Size and location is great. Private pool was a bit under maintenance though.

alexander G.
United Kingdom
August 13, 2015
Great stay again in a great hotel
Room design, staff performance, location
Fourth time I have stayed at this hotel, always great, I love the duplex room design which is part of the reason I return. But the staff performance and location is the main reason I return, always helpful and going the extra mile, I will be happy to return again in the future.

August 11, 2015
Value for money, friendly and helpful staff, comfortable room
Good overall experience. Good location, comfortable bed and helpful staff. Although some faulty lights and no safe to keep valuables.

Todd H.
August 10, 2015
Beautiful pool, excellent restaurant
Pool, food, Gym is great too
Give this hotel the thumbs up! Its fantastic. the gym is decent...good range of equipment. Breakfast is perfect - so much to choose from.

Lai C.
Hong Kong
August 10, 2015
Nice Hotel
Location; Service; Space
Clean and comfortable hotel

Alex H.
August 09, 2015
Nice modern stay at S31
Location, Big room, Nice atmosphere
The hotel is in walking distance of two huge shopping malls, the emquartier and the emporium. Close to BTS, nice room, nice breakfast.

Brendan S.
August 08, 2015
Good, but not 5 star
Good location within 5 min walk to Emporium and Station 21. Panoramic room had great view. Huge bed much bigger than normal king size
Overall we enjoyed our stay at S31 mainly due to the big room with nice view and our kids loved the clear sided pool. Unfortunately the WiFi was a disaster requiring us to constantly reconnect and long periods offline. While not so important to us I would rate the breakfast as 2-3 star levek

Moe C.
August 08, 2015
The best hotel I ever stayed
1) They upgraded me to a very nice room

Anusit M.
August 05, 2015
Location is good. Big room and very convenient for
Location big room and cozy
Good enough

Jennie T.
August 05, 2015
Rude reception staff, hotel needs renovation
Large hotelwindow, pool and large room
The reception personel we met were not service minded and quite rude. we stayes here 2 years ago and a lot has changed. The hotel needs renovation now, carpets in the room are dirty,and you can see that it has not been maintined. The kitchen personel makes the perfect omelette and are very polite as well as the concierge who are very service minded and are happy to help arraingne taxi! We may consider this hotel again but only after a renovation and a nicer attitude towards the guests.