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Recent customer comments

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Very good

based on 765 reviews
  • Cleanliness 8.5
  • Facilities 7.3
  • Location 8.5
  • Room Comfort/Standard 7.9
  • Service 8.0
  • Value for money 7.6
  • Food/Dining 7.3
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Lukasz J.
January 11, 2012
Spotless rooms, a bit away from the river
Clean rooms, good breakfast
We stayed here on Christmas and found the rooms to be very clean and well maintained. Our room offered good view over Vientiane rooftops and the hotel was close to The Fountain as well as restaurants and shops, although the river would be a 10 minute walk. On the downside there was a complete internet outage on Dec 24th and 25th, which meant we had to find an internet cafe to get in touch with family on Christmas Eve.

trevor M.
United States
January 05, 2012
nice downtown location, allways neat and clean
friendly staff, attractivly decorateded
This was perhaps my 5th or 6th stay here, and now my first choice when in Vientaine, Laos. Although its rated 3 stars, it seems a little nicer than that. This time was the most expensive room rate yet. Perhaps because it was over thje Christmas/New Year Holidays. A convenient walk to many restaurants and stores and points of interests. Also very close to the American Embassy.

Soradej A.
January 04, 2012
Nice and convenient hotel. Value for money.
Comfort, location and convenience
Nice hotel located at city centre. Very convenient. Not far from tourist spots i.e. fountain roundabout, park by Mekong river, victory gate and entertainment (walking distance). Room is comfort, new and clean. Good conditions of in-room facilities including wi-fi internet. Staff are lively and service-minded. Food is average but value for money.

louis M.
United States
January 04, 2012
New, clean hotel with very helpful staff
Excellent service and central location
The rooms are comfortable but do not have chairs. Neither does the balcony. Breakfast OK, typical for a 3 star hotel. Coffee pretty poor, eggs cold.

LiSuan P.
January 04, 2012
Great Location but noisy at night
Great location, great price. But I prefered a smaller hotel. They were polite and service levels were excellent. There is a nearby disco that was very loud but all nightclubs are required to close by 11pm so that bit was ok.

Poh N.
January 03, 2012
Value for money
Value for money, good location.
stayed just one night. staff at the hotel were very friendly. room was clean and comfortable. location of hotel is great, walking distance to the major attractions. we enjoyed the welcome drink very much - fantastic orange juice. standard breakfast, but serve great orange juice. good that there is wifi in the room and a safe is provided. but there is no swimming pool.

Alain C.
United Kingdom
December 29, 2011
Good service
Good Location. Staffs have good services with smile. Average is good.

Derek T.
December 28, 2011
Hotel with friendly service
Friendly staff
the hotel staff were friendly and provided a good level of customer service. though not the most fluent one could expect in the english language, hotel staff were still able to provide clear answers and directions to queries. room was clean, and toilet was spacious with a decent sized shower stall. breakfast was however, only so-so. nevertheless, keep up the good work.

December 26, 2011
Good location
Location is good and convenient. Very near to tourist attraction. Breakfast is good & Clem. Room is clean & comfortable. Bathroom a bit small but still ok.

December 26, 2011
Lovely and clean
Clean and comfortable
The hotel located in the down town, so convenient. The room size is average but clean and comfortable. The bath room is small but still ok. The breakfast is good and clean. If they have sauna and steam bath are wonderful. The customer services are also good. Overall, we are happy to stay.