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Sahid Surabaya

Jl. Sumatra 1 - 5 Java (East), Surabaya Center, Surabaya, Indonesia 60281 (Show on map)

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Sahid Surabaya Surabaya - President Suite Sahid Surabaya Surabaya - Interior Sahid Surabaya Surabaya - Candi Bentar Sahid Surabaya Surabaya - President Suite Sahid Surabaya Surabaya - Interior Sahid Surabaya Surabaya - Facilities Sahid Surabaya Surabaya - Exterior Sahid Surabaya Surabaya - Meeting Room Sahid Surabaya Surabaya - Star Sahid Surabaya Surabaya - Guest Room Sahid Surabaya Surabaya - Guest Room Sahid Surabaya Surabaya - Guest Room
Area: Surabaya Center Number of Rooms: 195
Free Wi-Fi

Recent customer reviews

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Pleasant

6.2

based on
231 reviews

Value for Money
5.8
Location
7.9
Staff Performance
5.7
Hotel Condition/Cleanliness
5.4
Room Comfort/Standard
6.4
Food/Dining
5.9
All reviews (231)
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Chandra D. Couples Indonesia, October 28, 2012
bad room

bad service
4
i will not stay and recommend to other people to stay. the room is very dirty, once i opened the tap water in the morning, the water very dirty, there was a lot of sands out from the water faucet, even the windows is very dirty. i am so dissapointed to stay there, it is very not worthed with the price that i paid. too bad i already paid for 2 nights.
Jordan B. Couples Indonesia, September 18, 2012
best location hotel with best service of the staff

close to public transportation and shoping centre
9.7
the location is great just 5 minute walk from rail way station, the arcitecture is modern, and the facility is completed..fitnes room, restaurant, cafe..and wifi free...the staf is friendly and helpfully fuull of smiley...
Shopping Tip: just walk we find DElta Plaza shoping centre
Jordan B. Business travelers Indonesia, September 18, 2012
best hotel with best staff service

Near from Shoping centre and public transportation
9.7
the service of the staff is great their helfully and friendly, the facility of hotel is modern, and completed including fitnes centre and wifi..the location is near from rail ways station...the food in restaurant is very delicious and variety..
Shopping Tip: Delta plaza only 5 minutes from the hotel
Susi T. Couples Indonesia, August 17, 2012
Great location

cheap
6.7
Good place and near with station rain and shopping mall
Franscisee G. Business travelers Indonesia, July 26, 2012
Great Location but old and shaddy dilapidated room

Great Location
3.7
Location of hotel is great, within walking distances of at least 2 big malls. Halls are dark and shabby, carpets are old and dirty, room is old and in dire need of heavy renovations. Breakfast is terrible....
Lincoln C. Families with young children United Kingdom, July 12, 2012
very good location and large room

location, room size
6.7
This hotel is ideally located next to the main train station and very close to two very good, modern and large Malls. The staff were friendly and helpful. As most hotel users like new things I would advise the hotel to start an urgent renovation program. The family would have like a swimming pool but I saw no convenient spot for an installation.
Ani A. Couples Indonesia, May 29, 2012
Great location, good food

Great location
4.7
It's too bad that the hotel doesn't have non smoking room. Guests are free smoking everywhere. Good for smoking people.
Mohamed H. Couples Singapore, May 20, 2012
Nice hotel

Near to malls
10
Great service, walking distance to shopping malls.
Refnaldy -. Business travelers Indonesia, May 11, 2012
great locatioj

location
6
hotel with great location in the central surabaya. but i have problem with cigarete smoke smell cause all the room type is smooking room and for break fast very standart.
Arne W. Couples Germany, April 27, 2012
welcome to the asian version of Fawlty Towers

worst hotel I've ever been to in all over Asia
2.7
looks quite nice and ok from the outside, a bit older, but that should be ok for 3 stars hotel chain. the guy at the receiption was friendly, but all the rest was far under any experiences. the booked non-smoking superior room was smoker, dirty, non cleaned (and hardly got cleaned during our stay). old interiour is ok, but these were almost damaged, broken or never got cleaned for ages.... from curtain to lamps to the bed. bath room looked like a common use one in any backpackers, no towels, no toilet paper changes, no cleaning - you always had to call several times and wait very long after unfriendly voices from the other end of the line. when finaly the towels came, always old with wholes and partwise unexceptable uncleaned. same with the service in the restaurant. dirty tables, you always had to find the stuff together on your own from other tables - non of them were fully equipment. finding a clean glas or coffee cup was quite an advanture - and service stuff absolutely no help with that. "greatest" experience were dark black water out of the sink and shower for one night. next day only cold water, 2nd next day only boiled hot one.... no way for a shower for 30 hours and no excuse or other arranged option to clean yourself up after a long day out. not allowed to bring any food or beverages inside the hotel, they will charge the brought stuff for hotel prices on top. their prices are completely overpriced for anything i've seen in indonesia. also a note that it is forbidden to steal anything from the interrior, but high prices for the dirty, broken and almost equipment as an offer to buy it says a lot about the management of this place. only excepted if you realy love fawlty towers and have a good, dry and sarcastic self humor...

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