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Verified traveler reviews

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Very good

based on 95 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.0
  • Location 7.2
  • Room Comfort/Standard 7.6
  • Service 6.7
  • Value for Money 7.3
  • Food/Dining 6.0
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SILVIN S. from United States
Solo travelers
Stayed 3 nights in September 2013
a relaxing stay at a comfortable hotel............
friendly staff, fast check in, close to shopping malls
it was a comfortable stay. the staff were very nice and accomodating. they let me check in early without any hassle
Reviewed March 15, 2014

ChengJia Z. from China
Families with older children
Stayed 3 nights in February 2014
Worst hotel I ever stayed, 1 mark is more to give!
Nothing will be specially appreciated here, Close to small hookers, Close to some small stores
I've traveled a lot in many countries, I always prefer to impress myself with a better image onto different places, but the experiences in Manila and this hotel have ruined my kindnesses on comments. Just like Manila is "famous" in taxi cheating, bad public security and dirty environment, this hotel will also "impress" you with bad services and backward facilities. Trust me or not, it will depend from yourselves. 1.There is NO WIFI in the rooms at all, the staff said it was available in the lobby but who would always stay in the small lobby area and face the staffs so closely in such a "tight" space? 2.The hotel provided airport pick-up service and the offering price is 900 pisos, but the market price is only 150 pisos or 200 pisos as maximum. 3.I believed the staff ever came into our room during our absence to the room 'cause part of electric appliances were shut down by them, we also left tips for cleaning service on the desk, but still, no one cleaned our room. 4.When we checked out from the hotel, the front desk girl asked her male colleague to check our room (We could understand and accept this checking step even though we seldom faced this in many other countries), and finally they said that we had polluted one of their bed sheets, I felt so clear that we did care the cleanliness of the facilities that we had used inside the room, therefore I insisted it was not our fault. The front desk girl said they would have a double confirm with laundry provider, asked us to wait, I repeated that we were hurrying to the airport for the coming flight, hoped them to be quick, finally they said "it's ok now and you could leave", but they did waste more than 15 minutes on this so-called "double confirm" step, I felt so unhappy of this ending in any case. As I mentioned above, for sure the conclusion is, 1 mark is even much more to give for this kinda place. Again, trust me or not, it will depend from yourselves!
Reviewed February 26, 2014

Myra H. from Philippines
Business travelers
Stayed 4 nights in August 2013
The room is clean and the staffs are friendly
Nice location, friendly staff, clean rooms
Reviewed August 27, 2013

Kate C. from United Kingdom
Stayed one night in June 2013
We needed somewhere cheap in Makati...
1 It was in Makati and we had to be there. 2.Air conditioning was very quiet - surprising considering quality of everything else)
average - the rooms felt small and damp, the staff gave you a list of rules and regulations... BUT we had to stay in Makati for 6am start the next day so no way was I wasting anymore cash when we just needed a bed for the night. so for what we paid for it was fine.
Reviewed June 24, 2013

John L. from Philippines
Stayed one night in June 2013
Short and restful
Fast check-in, nice staff
Reviewed June 24, 2013

SILVIN S. from United States
Solo travelers
Stayed 3 nights in March 2013
easy access with a friendly staff
the price, size of the room, and its clean
Reviewed June 18, 2013

Andrew P. from United Kingdom
Stayed 2 nights in May 2013
Good location, nice staff
Location, nice friendly staff
Reviewed June 01, 2013

rodger J. from Australia
Stayed 2 nights in May 2013
clean affordable safe
safe, clean, quiet
Reviewed May 28, 2013

Wilma C. from United States
Solo travelers
Stayed 2 nights in May 2013
Great staff and wonderful rooms for a great value
Value, restaurant, and staff
Reviewed May 16, 2013

Peter B. from Australia
Solo travelers
Stayed 7 nights in April 2013
Very clean cosy room in nice friendly hotel
Price - Cleanliness - Staff
Reviewed May 01, 2013