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Recent customer comments

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based on 1038 reviews
  • Cleanliness 9.1
  • Facilities 8.5
  • Location 9.1
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for money 8.1
  • Food/Dining 8.0

Mark M.
United Kingdom
January 06, 2013
Nice hotel, good location, very friendly.
Central locale, quiet area, nice hotel rooms, good value.
From arrival, we were looked after very well by the staff. Hotel location was very central and we easily walked around central Vientiane on day one. We reserved some hotel bikes for day two and easily did a more extensive exploration of Vientiane. The river is at the end of the road - less than 5 minutes walk.

January 06, 2013
Great service, one of the best in Vientiane
The hotel was responsive to our needs. We needed an extra bed and was easy to get it done through email communication. We also got hotel pick-up for a reasonable price.

Florian T.
January 06, 2013
Excellent location but a little loud at night
Great location
We decided to stay at the Salana based on the great reviews. The hotel is very well situated: a 5 minute walk from the Mekong, 2 minute walk from the best restaurants in Vientiane and right next to a temple. The customer service was very helpful when we needed assistance with taxi etc. However, the hotel (being a 5*) charged for water (after 2 complimentary), and we found the rooms were a tad small. Also, during our stay the hotel was mosquito "bombed" which locked us out for 2 hours (and kind of disturbing as we were traveling with a small child). Lastly, because of the good location of the hotel, it was loud at night. Overall though, we thought the hotel was charming and clean and well situated.

January 05, 2013
Convenient hotel with appropriate customer care
convenient location and good (not too much) customer care
We stayed one night on 24 Dec. It is conveniently located in the middle of the city and close to airport, with full of shops, restaurants and night market within walking distance. The staff is friendly and provide all necessary basic service.

Anne L.
January 05, 2013
great hotel in a good location
location, food, staff
Rooms were lovely, comfy bed and great breakfast. Staff were lovely and helpful.

Derek L.
January 05, 2013
Cosy boutique within walking distance of the best
Small number of rooms, close to the best restaurants and shopping
Overall the stay was very pleasant with breakfast provided in the morning. Most restaurants and shopping are well within walking distance and the staff are helpful in guiding where you need to go. The only downside with the hotel was with a couple power outages during the middle of the day.

tapanawit S.
January 03, 2013
good location hotel with every facility
room and location and service
We stay here for 1 night and very impress with room and surrounding. very romantic.

Sebastian M.
January 03, 2013
Good hotel, great staff
Convenient location
A bit overpriced for the area. I was also under the impression from the pictures that the rooms would come with a balcony which was not the case. Facilities minimal.

Fabio M.
United States
January 01, 2013
Convenient hotel in a prime location
this is one of the top properties, in town and within walking distance to some atractions. they were able to arrange a car service to/from the airport for and to go around town for us$ per hour. city is somewhat small and i could visit most of the key sites in 4 hours, just missing the cope museum and the buddha park. lots of mosquitos in the área, including room, but housekeeping came and sprayed at night on request.

Susan W.
December 29, 2012
Well located boutique hotel
Good rooms, good location
This hotel is a few short blocks away from the Mekong River and close to the center of town. The rooms are a good size and very comfortable