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Excellent 8.4
Based on 3076 reviews

Recent customer comments

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Excellent



based on 3076 reviews
  • Cleanliness 8.8
  • Facilities 8.5
  • Location 9.1
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for money 7.7
  • Food/Dining 7.9
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SIEW T. from China
Solo travelers
Stayed one night in November 2015
STAFF FRIENDLY AND SMILE
ROOM ARE COMFORTABLE AND CLEAN
STAFF FRIENDLY AND SMILE , ROOM COMFORTABLE AND CLEAN
Reviewed November 12, 2015

Jin L. from South Korea
Couples
Stayed one night in November 2015
.
.
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Reviewed November 08, 2015

Luay S. from Saudi Arabia
Families with young children
Stayed one night in November 2015
Nice
Location, staff, quite
Reviewed November 08, 2015

James W. from United Kingdom
Couples
Stayed 2 nights in October 2015
Super Sama!
1, Comfort, our room had excellent beds and bedding together with nice extras. 2, Quiet, we could not even hear any aircraft noise. 3, Convenience, the buggy system is great this is the best airport h
Even better than expected. Airport hotels can be very impersonal but the staff here were delightful and so friendly. I have given a low rating for dining, above, but did not dine at this excellent hotel. Perhaps you could add a 'did not use' facility here.
Reviewed November 02, 2015

John G. from India
Solo travelers
Stayed one night in October 2015
An underrated hotel
clean, cozy rooms, accesible to arport, freindly staff
Reviewed November 02, 2015

Christian K. from Germany
Families with older children
Stayed one night in October 2015
My view
The Location close to The airport
Good
Reviewed October 24, 2015

Eric T. from Germany
Families with young children
Stayed one night in October 2015
Very comfortable for stopover
Prompt service, great luggage handling, clean throughout
Everyone spoke good english and the luggage handling was superb. That made the stopover a lot more pleasant with 4 kids when you have someone helping you with all of your bags. The breakfast was really nice too, couldn't believe how few customers there were at 8 am on a Friday morning.
Reviewed October 20, 2015

Barry P. from United Kingdom
Couples
Stayed one night in October 2015
Short stopover on route to Borneo
Location, location, location
After a long flight from London we wanted a stopover before completing our journey to Borneo. The location could not be better as you do not actually leave the international airport. It is reached by a connecting corridor where guests are ferried by golf cart to the hotel. The staff are very helpful, the rooms are spacious and luxurious by airport hotel standards. The food at breakfast and evening meal were of a very good quality and value for money. A highly convenient airport stopover. I wish all international airports had as good a facility as this hotel.
Reviewed October 20, 2015

sze K. from Singapore
Couples
Stayed one night in June 2015
Next to KLIA
big n comfortable room, great location, peaceful
located next to KLIA = good location. however do take note of which airport u are arriving/departing.
Reviewed October 19, 2015

Zhao L. from Singapore
Couples
Stayed one night in October 2015
Comfortable Hotel near to Terminal 1
Breakfast, Bed, Spacious Room
The hotel is not as convenient as it is located in Terminal 1 thus will need to take the KLIA train to travel from Terminal 2 to 1 and the frequency of the train is very low. Probably the hotel can provide more free transport to and fro between the hotel and Terminal 2. Breakfast was awesome with lots of variety. Staffs were friendly and approachable. Overall the stay was satisfactory.
Reviewed October 18, 2015