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Excellent 8.4
Based on 3073 reviews

Recent customer comments

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based on 3073 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.5
  • Location 9.1
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 7.7
  • Food/Dining 7.9
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Gordon D. from Australia
Stayed one night in July 2014
Airport Hotel Stay
The room was excellent with all mod cons. The proximity to the terminal was very close & the buggy took you from the front door into the terminal. The staff were friendly & attentive
I would rate the stay highly. We were a bit disappointed in the food at the Degrees restaurant but after the street & hawker food throughout Malaysia that was a tough act to follow. The food was just nothing special
Reviewed August 04, 2014

James K. from Australia
Stayed 2 nights in July 2014
Great for a stop over
Ease of access from both airports, nice pool, good food
Recommend Sama Sama if you have to stop ver in KL. the express train gets you into the city in 35 minutes if you want to go there, but it's a good hotel to just relax in between flights.
Reviewed August 01, 2014

Sara L. from Hong Kong
Families with older children
Stayed one night in July 2014
Front office staffs are friendly and helpful
the breakfast was not so good
Reviewed August 01, 2014

RAFFAELLO C. from Italy
Families with young children
Stayed one night in January 2014
Top airport Hotel
Good location, confortable bed, food choice
It was a short stay in Transit in Kuala Lumpur. Think the best Hotel solutio at the international airport, with direct connection with departure area.
Reviewed August 01, 2014

choon C. from Malaysia
Business travelers
Stayed one night in October 2013
big room with confort bed
friendly staff, clean and big room , close with the airport
close with the airport, big room and with comfort bed ! love it so much !
Reviewed July 31, 2014

Carolyn L. from Malaysia
Business travelers
Stayed one night in June 2014
The BEST airport hotel ever!
Very comfortable bed! Superb breakfast! Friendly Staff!
How can I not love this hotel? The only thing that probably needs much improvement is the lounge. The food choices there, are unlike other 4 or 5 stars hotel - they have too little choices. Apart from that, EVERYTHING'S PERFECT!
Reviewed July 31, 2014

Phillip B. from Australia
Stayed one night in October 2013
Perfect airport transit
Location, comfort, swimming pool
Can't beat the convenient location for an airport transit. Very comfortable rooms. Nice pool. I'll use this hotel again when I have to overnight at KLIA.
Reviewed July 31, 2014

Phillip B. from Australia
Stayed one night in September 2013
Great hotel, transit in comfort
Location, comfort, pool
Hard to beat for convenience, high standards in all areas. More expensive than city hotels, but well worth it for the convenience and the quality.
Reviewed July 31, 2014

syed A. from Malaysia
Business travelers
Stayed one night in July 2014
excellent service
soclose to klia
excellent choice is u r catching a long distance flight from klia. staff are friendly. service is top notch. u can even ask the staff to follow u to check in counter helping with your luggages. for long distance flight, this is the best choice of stay before your flight
Reviewed July 30, 2014

Tan T. from Singapore
Business travelers
Stayed 2 nights in May 2014
Airport hotel.
Inside KLIA1, quiet.
Overall was good. Nice big comfy rooms. Shuttle service to KLIA1.
Reviewed July 29, 2014