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Excellent 8.4
Based on 3076 reviews

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based on 3076 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.5
  • Location 9.1
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 7.7
  • Food/Dining 7.9
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Neen H.
August 17, 2013
Unfriendly front desk
location, room size, shuttle service to lcct
It was good but marred by the unfriendly front desk personnel who were too keen to attend to the airlines crews and ignored other guests including premier floor guests. Some of us were kept waiting for quite a bit, it was not a pleasant experience having to wait for a so-called 5-star service especially after a long flight.

Sjamsir R.
August 15, 2013
good hotel and good staff
location at airport, good staff

August 13, 2013
very good
food, room services, bathroom

United Kingdom
August 12, 2013
Excellent Hotel
Location Staff Breakfast
Very Comfortable Great staff Excellent rooms Great swimming pool Airport shuttle

mrs S.
United Kingdom
August 10, 2013
Great comfortable stay.
Comfortable, great service, nice rooms
A great overnight stay after long flight with two young children. Room very comfortable, clean, nice design, comfortable bed and quiet. Staff very attentive, check in very quick and efficient. Room service breakfast very quick and good quality. Obviously not in city location but great for stay between / after long flight. We will use again for this purpose.

Anita L.
United Kingdom
August 10, 2013
Great Airport hotel
Location, quality staff, hotel quality
Easy to check in. Staff very attentive. Room good size and quality. Bathroom large, great shower. Very comfortable bed. Quiet hotel. Will try the food and pool next time.

Scott G.
United Kingdom
August 09, 2013
One night to transfer flights.
Location to KLIA
Connected to KLIA via a walking bridge. LCCT terminal is, at best, a 20 / 30 minute taxi journey away

Peter C.
August 09, 2013
Staff, room cleanliness & convenience
KL is one of the worst international airports. Nowhere to buy food or coffee with a credit card during transit.

August 08, 2013
So easy
Two minute shuttle from outside hotel to airport, quiet, pool
Loved it. So easy. Wake up calls, golf buggy running every five minutes from hotel door to airport 24 hrs a day, comfortable bed, nice pool to refesh in, nice food.

Law F.
August 07, 2013
Quick transit overnight stay due to flight schedul
Only hotel at airport, no other option, have to
Would not stay in this hotel if there was other choice. It seemed like the only airport hotel there.