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Sanctuary Hotel New York

132 West 47th Street, Times Square, New York (NY), United States 10036 (Show on map)

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Area: Times Square Number of Rooms: 111
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

from 115 reviews

Value for Money
7.8
Location
9.6
Staff Performance
8.7
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.4
Food/Dining
7.0
All reviews (115)
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Ashraf A. Couples Jordan, July 18, 2015
Great location but tiny rooms

Location
6.3
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James E. Solo travelers Australia, January 22, 2015
Excellent location, amazing service

Service, location, cleanliness
9.7
Great stay, room was clean and quiet. Bed was very comfortable and wireless was very fast and easy to set up. Staff at front desk were very informative and attentive, they were very warm and made me genuinely feel welcome. Location is unbeatable, 2 min walk to Times Square. Would stay again in a heartbeat.
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Jackie C. Families with older children United States of America, December 30, 2014
NYC for the holidays

Great location, comfy beds and cool vibe
9
Great place to stay, taff were friendly, restaurant was very good and so close to all the sites. Only downside was e size of the room and bath/shower but was perfect or 1-2 night stay.
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Aymen K. Couples United States of America, December 28, 2014
Excellent hotel

Location, location, location
10
My only compliant is that the room and bathroom were small. But then again I'm 6'4"
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John T. Couples United States of America, December 20, 2014
Rooftop dining not so great

Lobby staff. Decor and bed
7.7
Rooms were great. Bed and pillows amongst the most comfortable I've been in. Staff was great!!!! Value was great!! Not so great. No ice machines. Had to wait 30 minutes for ice Rooftop dining Found piece if small metal in food. Picked up cost for one dish. Manager never even came to table to apologize. Classless
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Marvana B. Solo travelers United States of America, November 23, 2014
Outstanding

Atmosphere, Location, and Staff
9.7
It was excellent. I took my mom to NYC for a weekend trip and the staff was so welcoming. They were able to hold our bags before check in and after check out. I would stay here again.
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Peter F. Business travelers United Kingdom, November 8, 2014
Very Good Cant Beat the Location!

location staff and the beds!
9
Best night sleep for a long time. Great staff and the location you cant beat
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Standley P. Couples United States of America, October 25, 2014
Wished we stayed longer

Amazing & friendly staff. Great food and a real comfortable bed
9.7
We only stayed one night but this place was our perfect hotel for midtown NYC. We will most certainly be back and stay longer the next time. The room was a little small but you don't come to NYC to stay in your room.
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Natalia F. Solo travelers United States of America, October 24, 2014
The room is a shoebox

Location
4
Rooms are super small. Do not recommend.
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Li B. Business travelers Hong Kong, October 8, 2014
great hotel

good location, friendly staff and nice room
9.7
it is a very nice hotel located within the area of Times Square and it is also within 5 min walk from 5th Ave which is very good for most of people.
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