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Very good 7.7
Based on 1959 reviews

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About Sand Sea Resort

Description

Stay close to nature with sandy beaches, crystal clear water, and an amazing underwater world at the 3-star Sand Sea Resort in the heart of Krabi’s Railay Beach. The resort’s prime waterfront position provides easy access to Railay, Pranang, and Nammao Beach. Individual bungalows are spread out over an immense tropical garden, surrounded by enough greenery to ensure privacy. Enjoy the stunning sunsets at the beachfront swimming pool with a Jacuzzi and children’s area, or over dinner at the beachfront restaurant which serves Thai, Chinese, and Western cuisine. To make your reservation at Sand Sea Resort, please proceed to our secure online booking form.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer

Fitness & recreation

  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • hot tub
  • outdoor pool

Water sports

  • canoe
  • water sports (non-motorized)

Land sports

  • garden

For kids

  • pool (kids)

Food & beverage

  • convenience store
  • BBQ facilities
  • restaurant
  • coffee shop
  • halal restaurant

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • postal service
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • gift/souvenir shop
  • family room
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers
  • 24-hour check-in

Business & money services

  • printer
  • fax machine
  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Thai
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Policies

One child aged 3 to 11 stays for free if using existing bed but will be charged 175 THB per day for breakfast.

Baby cot is available at no additional charge for children aged 0 to 2.

The property does not serve alcohol.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1500 THB
Breakfast Charge (when not included in room rate): 350 THB
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 18. Km
Distance to Airport: 25. Km
Internet Usage Fee: 0 THB
Number of Restaurants: 1
Number of Rooms : 123
Parking Fee (per day): 0 THB
Room Voltage: 220
Time to Airport (Minutes): 60
Year Hotel Built: 1993
Year Hotel Last Renovated: 2012
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Important notice

To reach the property, a compulsory boat transfer needs to be arranged. Kindly contact the property for more details.
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.1
  • Location 9.1
  • Room Comfort/Standard 7.8
  • Staff Performance 7.3
  • Value for Money 7.5
  • Food/Dining 6.8

8.4 Sean K.
South Africa
June 19, 2016
Good value for money
We stayed in new villas..very nice ,good size and great finishes. Pool is nice and can view sea and beach.. I rated staff low because communication is difficult with English not 1st language so they come across rude.

5.2 Claire L.
New Zealand
June 15, 2016
Staff are unhelpful and resentful
Good stuff first: Location is great Pool is good Grand deluxe suite is good value Staff were helpful when my partner got a jellyfish sting. Took him to pharmacy and gave him vinegar Bad news: We booked the junior suite for two nights on Agoda. DO NOT BOOK THIS ROOM TYPE. The extra size of the room also equals worse cleaning, filthy shower area, unhygienic decaying textures floor in shower, sheets and pillow cases with old stains and holes. Grand Deluxe rooms are new and so don't have these problems. Shower could have done with bleach and scrubbing though. I spent 5 mins in the junior suite room and decided to ask for the room to be changed to grand deluxe which costs less. The staff offered to have housekeeping clean the shower again, however I didn't think that the condition of the shower would allow them to clean it to the level that I was pleased with to asked to just change the room. Staff said they could not refund me the difference in the price. Staff did not apologise for the condition of the room. I was very polite but clear about what I wanted. The staff immediately scowled at me and kept this up through the whole transaction. Four staff managed to project a consistently bad attitude. They then showed me smoking rooms when I had asked for non smoking. Astoundingly bad service, saving $15 per night did not make this experience worthwhile. Breakfast is disgusting. Cold sausages, cold fried noodles, stale bread and cold croissants that staff are making no effort to keep flies off. Not sure why there are so many staff on as they were not watching customers to see if they needed assistance or good to keep it covered, warm or to keep flies off. Please save yourself the horror and stay somewhere else. I'm not usually fussy just like to be smiled at, feel that staff have the intent to be helpful and like things to be clean and food to be warm and fly free. I think you are better to eat on walking street than at this resort.

9.2 Brian H.
United States
June 15, 2016
Great Value
Resort is located right on Railay West - excellent value to stay on a beach paradise.

8.4 MAZURA F.
Malaysia
June 02, 2016
Big room
room was clean and huge

4.8 stephen S.
United States
June 02, 2016
I love Railay, but the staff here is really really bitter. They are tired of tourist, it's clear.
I love Railay, but the staff here is really really bitter. They are tired of tourist, it's clear.

10 Alan C.
Australia
May 24, 2016
An absolutely amazing place to stay
I love the Sand Sea resort and I will be returning

6 francisco A.
Argentina
May 22, 2016
Expensive
The room was great also the cleaning. But the Breakfast and personal of the hotel has a lot to learn to get a Resort name.

6.8 Janette B.
Australia
May 21, 2016
Not overly friendly
We enjoyed our stay at sand and sea. Nice rooms, choice of pools. Annoying long boats at the beach. Although there were some quite friendly staff, most were not at all friendly.

4.8 Peter H.
United Kingdom
May 21, 2016
Great location but that's about it
We've stayed at sand sea several times though this time we wondered why. The wonderful location is somewhat wasted on this hotel. Once upon a time the hotel was fine the bungalows looked OK and the staff were friendly and helpful. Those days are gone and what's left is a rather shabby looking resort with admittedly nice new apartments but with the most unhelpful, inactive and unfriendly staff, particularly the restaurant staff, that you are ever likely to meet. The exception to this are the housekeeping staff who are generally alright. The restaurant is not good, breakfast is dismal and the resort is alcohol free. Getting ice for drinks you bought yourself can be a struggle and sometimes they even try to charge you ! Yes the location is one of the best in southern Thailand but there are better places to stay on Railay.

6.4 Sancia D.
United States
May 17, 2016
Would stay again — and eat somewhere else
Decent property. Clean beach and comfy beds in the rooms. Food and preparation cleanliness were disappointing. Food left uncovered for flies to feast. Location is excellent and great value for money.


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