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Recent customer comments

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Very good



based on 1986 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.4
  • Location 9.1
  • Room Comfort/Standard 7.8
  • Service 7.3
  • Value for Money 7.5
  • Food/Dining 6.8

OYYARAVEL D.
India
August 14, 2015
My review
Location very Good, Staff's Interaction Good, Value for Money.
Air Conditioner no Mush Cooling, Both Room Maintenance was Poor Taps and Shower No Good, Toilet Seater with broken condition, No shelf for shower accessories (Shampoo, shower gel, Towel Hanging Hook and so on...). Dinner food quality is not Good. I managed to stay because of my day Hang out. No shopping malls. Hard to pass the time in the evening time. It's Island for taking rest and enjoy the nature nothing else. Overall experience was Good only not bad.

Ma R.
Philippines
August 14, 2015
Weekend getaway
Location, beach front

Varunya S.
Thailand
August 12, 2015
Lovely resort
Location, funtions, food
-

Lauren K.
Malaysia
August 11, 2015
Top-up for better rooms
Beach, sunrise and sunset
Hotel was average when staying in the basic rooms. Food in the hotel was mediocre and expensive compared to mainland. The basic rooms are very much more suited for backpackers, so if you're bringing along the kids, it's best to shell out for the more expensive rooms as it accords more privacy and comfort.

Shan Z.
China
August 11, 2015
terrible experience
the location.
The food is dear, service is even worse. I waited my bill for 30min.

Uday T.
United Kingdom
August 07, 2015
Sand sea stay
Location cleaning staff and views of beach
Could have been better The cleaning staff were great Location the beach was excellent too

Sukanya K.
Thailand
August 06, 2015
Nice room, best location, good food
Nice room, best location, good food
Romantic get away, hotel is on the best location of west Railay beach, room is nice and clean with nice bath, food is good and the staff all very helpful.

Peter H.
United Kingdom
August 05, 2015
Different room type same problems
Location
We have stayed at Sand Sea several times before in bungalows which are getting well past their prime and in need of a make over. This time we stayed in a "Grand Deluxe Apartment" which is a room in a block of 8 on two floors. They are newer and hence in better repair. The room was a good size, the bathroom was well fitted out and the decor was modern and smart. Overall nice room, walls a bit thin as you could hear everything (and I mean everything) next door got up to. The resort itself is getting shabby and the staff are the least friendly of all the resorts we have been to on Railay. Next time we go to Railay, as the location is excellent, we will probably stay somewhere else.

Hasifulkhair J.
Malaysia
August 05, 2015
Only good for the access to Beach
Beach Beach Beach
TLDR : So-so. Room and facilities are not maintained. Rundown (except the pool). Tacky design for my liking. Room's breakdown- Bathroom : U can see clogged/blocked tap partly moldy. The same with showerhead. Water pressure for shower is weak. Hot water and cold water is not consistent. Sometime hot, sometime not. Bed : Stiff King Size mattress. Lighting : Not enough Staff : Not friendly, not smiling, borderline rude. Breakfast buffet : Egg station lady dont know how to make proper omelette. However, good ingredients used for it. Breads selection is stale, hard as stone (left open outside with the humidity). The fried noodle dan tempura fried onion is good. Other food are borderline bad/not tasty. Location- As advertised, easy access to west railay. Good side. Internet speed- Reception = Very fast Room = Very slow unless ur room is near to the reception.

Pierrick G.
France
August 04, 2015
Vert good overall
Clean, well equipped, great location
Very well