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About Sandakan Hotel


Situated in the heart of Sandakan, Sandakan Hotel provides an ideal location for both business travelers and tourists alike. A highly recommended hotel, it provides excellent value of money, service, and location. Nestled in a pleasant location indeed, they offer easy access to the central business district, government office, and popular tourist attractions. Boasting 105 rooms with 14 luxurious suites, this property is focused on providing convenience to their clients with its modern amenities. They feature air conditioned rooms, colored satellite TV, a hair dryer, an IDD telephone, in-room safe, mini bar, non smoking rooms, private bath or shower, in-house laundry service, currency exchange, and interconnecting rooms. Apart from its splendid location, value of money, and modern amenities, Sandakan Hotel ensures a flawless stay with their excellent hospitality.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • car park

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • postal service
  • luggage storage
  • newspapers
  • tours

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • 24-hour check-in
  • doorman

Business & money services

  • photocopying
  • fax machine
  • printer

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Malay
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0 KM
Distance to Airport: 15 KM
Internet Usage Fee: 0 MYR
Non-Smoking Rooms / Floors: Yes
Number of Floors: 9
Number of Restaurants: 2
Number of Rooms : 105
Parking Fee (per day): 0 MYR
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 1998
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 7.0
  • Facilities 6.8
  • Location 7.7
  • Room Comfort/Standard 7.3
  • Service 7.3
  • Value for Money 7.4
  • Food/Dining 6.4

noor H.
July 17, 2016
Everything was good...except the bathroom, no hose provided.

July 14, 2016
Value for money
Nice stay in Sandakan Hotel for almost a week!

Kartina I.
July 12, 2016
Charges discrepancy
I made reservation through this website but the hotel stated it was through booking.com. Even more, my card was charged roughly 20% more from the original price. Overall, the hotel facilities experience was nice exclude the hotel reservation issue

July 10, 2016
Worth of money
The room was clean n spacious. Bath tub is new.

Koay S.
July 09, 2016
Good environment and clean room
Condition is above average. Clean and comfortable. Worth to stay for long holiday. Our package included breakfast and it only cost us RM180 for a family suite. It's very easy to find this hotel and near town area which is very convenient to walk around if you wish to spend your night to understand life in Sandakan

jude C.
June 06, 2016
Our 2nd stay, and more to come...
hotel is coming to 20 year old. design may look outdated. but all fittings and fixtures are still up and working well. room is clean, so as the linen. friendly staff. sound breakfast. quiet surroundings located downtown. good tv reception. only downside is limited parking space for those driving. but they do provide free velvet service for hotel guests.

Christopher M.
United Kingdom
June 06, 2016
The best staff
The staff are so good it's crazy. It was our second stay!

Christopher M.
United Kingdom
June 04, 2016
The staff are unbelievable!!!
The staff helped us so much and were incredible through out our four might stay. The building is a bit tired but fine on budget prices - I cannot express how good the staff here are. From reception to maintenance. The made the stay great.

min C.
June 03, 2016
value for money
good location,clean and friendly staff

Kim Y.
June 01, 2016
it has one the best restaurants in sandakan, not to mention good price as well. Not many free parking available at the hotel. Hotel is very dated and in need of a good renovation! For those who like to wander around at downtown area, it has a good location!


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