Very good 7.5
Based on 64 reviews

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About Sandcastles on the Broadwater


Merely 15 minutes away from the world famous Surfers Paradise, this property boasts a spectacular view. Surrounded by restaurants, cafes, and boutiques, guests will definitely appreciate a fun-filled holiday. Sandcastles on the Broadwater boast apartments that incorporate amenities like air conditioning, a balcony, en-suite bathroom, fully equipped kitchen, cable TV, internet access, and much more. Ideal for singles, couples, and even a family vacation, Sandcastles on the Broadwater offers easy access to theme parks, the beautiful Gold Coast Hinterland, international shopping outlets, and surf beaches. During your visit in Gold Coast, guests can try out challenging activities like jet skiing, parasailing, fishing, surfing, and rally experiences. This 4-star property is an excellent choice for your stay in Gold Coast.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • car park
  • airport transfer
  • car hire
  • shuttle service
  • bicycle rental

Fitness & recreation

  • fitness center
  • spa
  • massage(s)
  • games room

Swimming & soaking

  • swimming pool [outdoor]

Land sports

  • golf course (within 3 km)

Food & beverage

  • BBQ facilities
  • vending machine


  • pets allowed

Cleaning services

  • dry cleaning

Guest services

  • ticket service
  • luggage storage
  • babysitting
  • tours

On-site facilities

  • family room
  • garden
  • smoking area

Business & money services

  • printer

Languages Spoken

  • English
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 24 AUD
Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 6.0 km
Distance to Airport: 26.0 km
Internet Usage Fee: 5.95 aud
Non-Smoking Rooms / Floors: Yes
Number of Floors: 3
Number of Rooms : 48
Room Voltage: 240
Time to Airport (Minutes): 40
Year Hotel Built: 2002
Year Hotel Last Renovated: 2012
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Recent customer comments

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 7.9
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.9
  • Food/Dining 6.0

Barbara M.
New Zealand
July 19, 2016
The size of the rooms was great, plenty of space, partial water view was as described and we were very happy with that and everything else suited our stay while visiting family in the area. The Grand Hotel was only a short walk away for good eating, huge servings at reasonable prices.

Finch K.
June 07, 2016
Very disappointed
The floors were dirty. The balcony and bathroom floors had hair on them. There was a dead cockroach on the kitchen floor. I had to wash two pots to get rid of food in them before I could use them. There was a half eaten biscuit on the lounge.

Kahlia S.
June 06, 2016
Poorly cleaned and strange beeping
We stayed in a family sized room which was close to a wedding venue. Location is great but our room had mould all through the shower, marks on the wall and our room flooded through the wall when it rained. Also our friend staying in the upper floor found a biscuit on his couch, half eaten. Poorly cleaned and maintained.

Shanthi S.
June 05, 2016
Great stay. Will definitely return.

Mark C.
May 01, 2016
Sandcastles Beware
Generally kitchen very untidy with rangehood smothered with cooking oil. Very old utensils we had to purchase our own fry pan to cook with. Also no elevator had to continuously climb three storeys. The carpark was also diabolical with hardly any room to maneuver.

Krista F.
New Zealand
April 22, 2016
Great location
Great place to stay if you are wanting to hit the theme parks. Out of the hustle and bustle of downtown Surfers. Close to Harbourtown and shopping centres. Lovely pool and bbq facilities. Good value for money.

Peter A.
March 25, 2016
A great hotel on the Gold Coast
size of room, cleanliness, pool/spa
We booked a 3 bedroom spa apartment and were incredibly impressed with the accomodation. it was a beautiful unit spread over 2 floors, with its own washing machine even. Very claen, very comfortable, a fantastic place tostay. However the free wifi at the pool is very spotty, and while they included pretty much everything you could want, there was no shampoo.

Rose T.
March 14, 2016
We had a wonderful stay at sandcastles
The rooms are very spacious, the pool was fantastic and the staff were so friendly and efficient

stephen B.
February 27, 2016
fun in the sun
location, room quality , swimming pool
had a great time, room was clean and spacious.enjoyed the pool ,the resort was opposite the park at the broadwater, great place to chill out.

Izora Z.
February 14, 2016
Perfect accomodation for family
The apartment is beautiful and well equipped. There are bus just outside the apartment for non-driver like myself. The receptionist are very friendly and helpful. Cant wait to be back in December.