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About Sandcastles on the Broadwater


Merely 15 minutes away from the world famous Surfers Paradise, this property boasts a spectacular view. Surrounded by restaurants, cafes, and boutiques, guests will definitely appreciate a fun-filled holiday. Sandcastles on the Broadwater boast apartments that incorporate amenities like air conditioning, a balcony, en-suite bathroom, fully equipped kitchen, cable TV, internet access, and much more. Ideal for singles, couples, and even a family vacation, Sandcastles on the Broadwater offers easy access to theme parks, the beautiful Gold Coast Hinterland, international shopping outlets, and surf beaches. During your visit in Gold Coast, guests can try out challenging activities like jet skiing, parasailing, fishing, surfing, and rally experiences. This 4-star property is an excellent choice for your stay in Gold Coast.
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Hotel Facilities

  • airport transfer
  • babysitting
  • BBQ facilities
  • bicycle rental
  • business center
  • car hire
  • dry cleaning
  • family room
  • luggage storage
  • meeting facilities
  • shuttle service
  • smoking area
  • tours
  • vending machine

Sports and Recreation

  • billiards
  • fitness center
  • games room
  • garden
  • golf course (within 3 km)
  • massage
  • outdoor pool
  • spa


  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
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Children and extra beds
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 24 AUD
Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 6.0 km
Distance to Airport: 26.0 km
Internet Usage Fee: 5.95 aud
Non-Smoking Rooms / Floors: Yes
Number of Floors: 3
Number of Rooms : 48
Room Voltage: 240
Time to Airport (Minutes): 40
Year Hotel Built: 2002
Year Hotel Last Renovated: 2012
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Recent customer comments

Filter by traveler type
All reviews (59)

Couples (6)

Solo travelers (1)

Families with young children (35)

Families with older children (13)

Groups (4)

Very good
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

9.2 Krista F.
New Zealand
April 22, 2016
Great location
Great place to stay if you are wanting to hit the theme parks. Out of the hustle and bustle of downtown Surfers. Close to Harbourtown and shopping centres. Lovely pool and bbq facilities. Good value for money.

8 Peter A.
March 25, 2016
A great hotel on the Gold Coast
size of room, cleanliness, pool/spa
We booked a 3 bedroom spa apartment and were incredibly impressed with the accomodation. it was a beautiful unit spread over 2 floors, with its own washing machine even. Very claen, very comfortable, a fantastic place tostay. However the free wifi at the pool is very spotty, and while they included pretty much everything you could want, there was no shampoo.

8.3 Rose T.
March 14, 2016
We had a wonderful stay at sandcastles
The rooms are very spacious, the pool was fantastic and the staff were so friendly and efficient

8.3 stephen B.
February 27, 2016
fun in the sun
location, room quality , swimming pool
had a great time, room was clean and spacious.enjoyed the pool ,the resort was opposite the park at the broadwater, great place to chill out.

10 Izora Z.
February 14, 2016
Perfect accomodation for family
The apartment is beautiful and well equipped. There are bus just outside the apartment for non-driver like myself. The receptionist are very friendly and helpful. Cant wait to be back in December.

8.3 Craig H.
January 25, 2016
A Touch of Paradise
Location, Pool area and BBQ Area
Our stay was awesome at Sandcastles on the Broadwater, the weather was great, the amenities were awesome, the accommodation was great we had a spa room and used it as much as possible and also used the pool and spa downstairs as well. Over all it was an awesome stay. We were a bit concerned with some negative reviews, just before we left to travel away, but found that the negative comments were not even close to the truth, but maybe just some people who had an agenda to make themselves feel heard?..Do Not listen to the "Haters" and give this place a go, you will be back!!

6.3 Melinda P.
New Zealand
December 24, 2015
Fantastic pool area
Aircon, lots of room and spa on the balcony!
Great place but wasn't impressed about carrying all mine and 2 kids stuff up 3 flights of stairs.. No trolley or lift!

6.3 Susan E.
January 26, 2016
Family holiday
Very nice pool area and spa. Lovely balconies in our apartment
Pleasant place to stay. Quiet at night once everyone has left pool area at 10pm. Lots of stairs and no elevator make it difficult with luggage for a weeks stay. Rooms in our apartment were comfortable. Nothing flash and while clean on the surface not really clean in cupboards, under furniture etc. Staff were very helpful and friendly. Location a bit too far from Surfers in retrospect. Made public transport more difficult with two changes required. Very close to Harbour town and Helensvale with appealed to the shopaholics. It was a comfortable hotel and very good value.

10 Brendan W.
December 15, 2015
we will be back
location, spacious and cleanliness
We stayed 2 weeks. Was 15 min out of surfers which we liked. The Pool was amazing. We loved the walk on the broad water and The room was spacious and clean. We will be back.

2.7 Juanita C.
January 03, 2016
Won't stay again.
It's close to Harbour Town. Can fit large families.
Upon arrival, the receptionist was rude. We had arrived early, and she said we should have known better, and checked-in the night before. Simple situations like this, she should have just said the room is currently unavailable until x time. Next day i dealt with a different receptionist who was just as blunt and rude. I feel that they do not have any customer service skills. The room was big, but very worn out. The clothes hanger was rusty, and a few of the cabinet drawers were damaged. BUT the worst is their quilt was filthy and i found a piece of hair! Definitely doesn't look washed. The photo made the swimming pool look big, but it is actually very small. Location wise it's close to Harbour Town, but quite far from theme parks and airport. Oversall, it was an unpleasant stay, and I wouldn't go back even if it were free.