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Sandcastles on the Broadwater

392-398 Marine Parade, Labrador, Labrador, Gold Coast, Australia 4215

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Features of Sandcastles on the Broadwater

Hotel Facilities

  • airport transfer
  • babysitting
  • BBQ facilities
  • bicycle rental
  • business center
  • car hire
  • dry cleaning
  • family room
  • luggage storage
  • meeting facilities
  • shuttle service
  • smoking area
  • tours
  • vending machine

Sports and Recreation

  • billiards
  • fitness center
  • games room
  • garden
  • golf course (within 3 km)
  • massage
  • outdoor pool
  • spa


  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English

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Serviced Apartment description
Merely 15 minutes away from the world famous Surfers Paradise, this property boasts a spectacular...see more Merely 15 minutes away from the world famous Surfers Paradise, this property boasts a spectacular view. Surrounded by restaurants, cafes, and boutiques, guests will definitely appreciate a fun-filled holiday. Sandcastles on the Broadwater boast apartments that incorporate amenities like air conditioning, a balcony, en-suite bathroom, fully equipped kitchen, cable TV, internet access, and much more. Ideal for singles, couples, and even a family vacation, Sandcastles on the Broadwater offers easy access to theme parks, the beautiful Gold Coast Hinterland, international shopping outlets, and surf beaches. During your visit in Gold Coast, guests can try out challenging activities like jet skiing, parasailing, fishing, surfing, and rally experiences. This 4-star property is an excellent choice for your stay in Gold Coast.
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (53)

Couples (5)

Solo travelers (1)

Families with young children (33)

Families with older children (11)

Groups (3)

Very good
Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (53)
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Craig H. Families with young children
Australia, January 25, 2016
A Touch of Paradise

Location, Pool area and BBQ Area
Our stay was awesome at Sandcastles on the Broadwater, the weather was great, the amenities were awesome, the accommodation was great we had a spa room and used it as much as possible and also used the pool and spa downstairs as well. Over all it was an awesome stay. We were a bit concerned with some negative reviews, just before we left to travel away, but found that the negative comments were not even close to the truth, but maybe just some people who had an agenda to make themselves feel heard?..Do Not listen to the "Haters" and give this place a go, you will be back!!
Melinda P. Families with young children
New Zealand, December 24, 2015
Fantastic pool area

Aircon, lots of room and spa on the balcony!
Great place but wasn't impressed about carrying all mine and 2 kids stuff up 3 flights of stairs.. No trolley or lift!
Susan E. Families with young children
Australia, January 26, 2016
Family holiday

Very nice pool area and spa. Lovely balconies in our apartment
Pleasant place to stay. Quiet at night once everyone has left pool area at 10pm. Lots of stairs and no elevator make it difficult with luggage for a weeks stay. Rooms in our apartment were comfortable. Nothing flash and while clean on the surface not really clean in cupboards, under furniture etc. Staff were very helpful and friendly. Location a bit too far from Surfers in retrospect. Made public transport more difficult with two changes required. Very close to Harbour town and Helensvale with appealed to the shopaholics. It was a comfortable hotel and very good value.
Brendan W. Families with young children
Australia, December 15, 2015
we will be back

location, spacious and cleanliness
We stayed 2 weeks. Was 15 min out of surfers which we liked. The Pool was amazing. We loved the walk on the broad water and The room was spacious and clean. We will be back.
Juanita C. Families with young children
Australia, January 03, 2016
Won't stay again.

It's close to Harbour Town. Can fit large families.
Upon arrival, the receptionist was rude. We had arrived early, and she said we should have known better, and checked-in the night before. Simple situations like this, she should have just said the room is currently unavailable until x time. Next day i dealt with a different receptionist who was just as blunt and rude. I feel that they do not have any customer service skills. The room was big, but very worn out. The clothes hanger was rusty, and a few of the cabinet drawers were damaged. BUT the worst is their quilt was filthy and i found a piece of hair! Definitely doesn't look washed. The photo made the swimming pool look big, but it is actually very small. Location wise it's close to Harbour Town, but quite far from theme parks and airport. Oversall, it was an unpleasant stay, and I wouldn't go back even if it were free.
NORDIANA A. Families with young children
Malaysia, November 25, 2015

Annette B. Groups
Australia, November 17, 2015
Qld Shopping trip

Position, Clean and Staff
Very good and I believe to the high standard of Agoda.
Penelope I. Families with older children
Australia, October 13, 2015
The hotel is in a great location.

Location, pool, spaciousness of apartment.
We loved our stay at Sandcastles on the Broadwater. The cupboards however in the bathrooms had not been cleaned and it would have been helpful to have twin beds in 2 of the rooms as we were travelling with 4 kids. Staff were friendly and helpful.
Lisa T. Families with young children
Australia, August 29, 2015
Great place to stay

Big sized apartment, clean, quiet
We were happy with every aspect of our stay, from the size and cleanliness of room, to the pool and outside area. Our room was right on the corner where the traffic lights were and we only occasionally heard noise from the traffic, so this was not an issue.
Yuka T. Families with young children
Japan, August 29, 2015

Location, rooms, spa
I could have very cosy time with my family from Japan. My children(3&8) enjoyed to stay with thier grandmother(68) and cousins(11&16) in one same room(3 bed rooms).

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Sale ends soon!