Back to hotel info

Recent customer comments

Filter by traveler type
Excellent



based on 2331 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.5
  • Location 8.9
  • Room Comfort/Standard 8.6
  • Service 8.0
  • Value for Money 8.3
  • Food/Dining 7.2

KHAMKHAN N.
Laos
February 06, 2012
Great Locations Clean Rooms, nicely decorated
Location
nicely located, neat room with very nice decorated. clean, new... overall we enjoy our stays... but a bit pricy for the room.

Chinh V.
Canada
February 06, 2012
Good value with a great location
Clean rooms, good service, good location
Stayed with my family for 1 day during the lunar New Year. The staff was very good and the rooms were clean. Breakfast was limited and the rooms were a little small but it was good value for the money in a good location.

John P.
Australia
February 03, 2012
Friendly and helpful staff
centrally located near the binh t markets
hotel was a good standard and very clean. well priced. convenient to get around on foot to the markets, and most places in dist 1. wi-fi and other features make this hotel hard to overlook on our hcmc stay.

Joanne B.
Australia
February 02, 2012
Excellent location, excellent service
Location, service, quality, rooms staff
i first stayed at the sanouva as the first nights accomodation as part of a tour. i loved it so much that when i returned to hcm after the tour had ended, i booked there for the 4 nights i was travelling alone. the location is fantastic, right in district 1 but away from the "backpacker" area of the district. the staff are so friendly and will help in any way possible, whether recommending tours or in translating and dealing with taxi drivers! the rooms are large and clean, the laundry service is quick and cheap and the food is great. there is free wifi in each room and two pcs in the lobby area available for use. i highly recommend a stay at the sanouva.

Anthony B.
United Kingdom
February 01, 2012
Central location was very handy
Friendly and helpful staff
the rooms were clean and comfortable. breakfast was good. unfortunately the sanouva has a 10 story building site right next door with all the accompanying noise, so this severely affects their location score there was also some confusion as to which sanouva hotel we were booked into. apparently, there is a sister hotel - the sanouva 60's hotel, also in phnom penh.

Anthony B.
United Kingdom
February 01, 2012
Great location and helpful staff
Very central and clean rooms
the hotel was in the centre of district 1, which meant we could walk to most points of interest. the rooms were clean and the staff very friendly and helpful. breakfast was good and catered for all tastes.

Kevin Y.
Australia
January 31, 2012
Great location, small rooms, but very clean
Location, close to markets, clean, friendly staff
We had a greAt time in HCMC. The hotel is close to everything you need. We were able to walk right around the city centre. Taxis always at the front.

Ling Y.
United States
January 31, 2012
Excellent Location and Service
Close to everything, excellent service
really good boutique hotel, prime location, short walk to ben thanh market, lots of restaurants and coffee shops nearby. very helpful and attentive service from the staff. small but excellent breakfast buffet with changing menu. will definitely come back.

Ling Y.
United States
January 31, 2012
Excellent location and service
Excellent location and service
Really good boutique hotel, prime location, short walk to Ben Thanh market, lots of restaurants and coffee shops nearby. Very helpful and attentive service from the staff. Small but excellent breakfast buffet with changing menu. Will definitely come back.

Ling Y.
United States
January 31, 2012
Excellent location and service
Excellent location and service
Really good boutique hotel, prime location, short walk to Ben Thanh market, lots of restaurants and coffee shops nearby. Very helpful and attentive service from the staff. Small but excellent breakfast buffet with changing menu. Will definitely come back.